Tired of keeping track of requests across Slack channels? With ClearFeed, you can: manage a shared queue of requests across channels, respond within SLAs, convert requests to tickets/issues, broadcast messages across channels and more.
Tired of keeping track of requests across Slack channels? With ClearFeed, you can: manage a shared queue of requests across channels, respond within SLAs, convert requests to tickets/issues, broadcast messages across channels and more.
ClearFeed is highly praised for its ability to streamline Slack-based support, making it indispensable for companies with multiple channels. Users appreciate its responsiveness, customization options, and seamless integration with existing support tools like Zendesk. The product is noted for enhancing customer interactions by efficiently managing requests and providing timely SLA reminders. Feedback from the makers of Factors.AI highlights its effectiveness in handling numerous channels and tracking metrics. Overall, ClearFeed is recommended for improving real-time support and customer engagement.