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Front

Front

The modern customer service platform built for collaboration

4.9•11 reviews•

95 followers

The modern customer service platform built for collaboration

4.9•11 reviews•

95 followers

Visit website
Team collaboration software
•
Email clients
•
Customer support tools
Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle.
  • Overview
  • Launches21
  • Reviews11
  • Alternatives
  • Team
  • Awards
  • More
Company Info
front.comApp Store
Front Info
Launched in 2014View 21 launches
Forum
p/front
Awards
Front 2.0 was ranked #3 of the week for December 3rd, 2014
Front (now mobile) was ranked #3 of the day for June 25th, 2014
Equity Calculator was ranked #1 of the day for February 28th, 2017
Front was ranked #5 of the day for November 15th, 2018
Front Facebook Inbox was ranked #5 of the day for June 1st, 2015
Front API was ranked #4 of the day for March 9th, 2016
View all
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Front reviews

The community submitted 11 reviews to tell us what they like about Front, what Front can do better, and more.

4.9
Based on 11 reviews
Review Front?

Front is praised for its efficiency in managing customer support, with users highlighting its ability to streamline communication and collaboration. Makers from Muse appreciate its ease in organizing customer discussions, while BestInterest for Coparents commend its user-friendly interface and superior UX compared to alternatives like Intercom. Users value its collaborative features, such as shared email drafts and inbox chat, though some note its cost and annual plan requirement. Overall, Front is seen as a powerful tool for scaling customer support effectively.

Adam WulfSolAurélia Bret
+8
Summarized with AI
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Pros
email management (3)
Founder Reviews (2)
Other Reviews (9)
Ryan Hoover
Ryan Hoover
Product Hunt

Product Hunt

•26 reviews
I'm a HUGE fan of Front. We use it at Weekend Fund for its collaborative features, most notably shared email drafts and inbox chat. We previously used Spark, which has the same feature set, but found it slow and buggy.
Report
2yr ago
Shayla Paskewitz
Shayla Paskewitz
•1 review
Front transformed our internal customer service experience. It's the ultimate inbox powerup. I'd highly recommend giving it a try if you have a high email volume, multiple channels, or both.
Report
3yr ago
Aurélia Bret
Aurélia Bret
•12 reviews
The best platform to scale global customer support with efficiency and clarity
Report
4mo ago
Daniel Zaitzow
Daniel Zaitzow
Launching soon!
•178 reviews
Really like the direction of the product
Report
10mo ago
Amanda Nexy
Amanda Nexy
•4 reviews
Great. Im using it for my hobby.
Report
1yr ago
Md Rasel
Md Rasel
•1 review
I've been using Front (on desktop) as my primary email app to manage personal + 10+ shared inboxes for over a year.
Report
1yr ago
Charly Amoruso
Charly Amoruso
Wizards.lat

Wizards.lat

•11 reviews
With Front you don't need to use email for your teams. You can live in Front without a problem. Downside is that is a bit expensive and only offers annual plans.
Report
2yr ago
Manish Ojha
Manish Ojha
•3 reviews
thanks
Report
2yr ago
Digital Paysa
Digital Paysa
•11 reviews
awesome
Report
2yr ago
Muse
Adam Wulf
Adam Wulf
used Front to buildMuseMuse
(78 points)
We've used Front for email customer support for years, and I couldn't do it without them. They make organizing and replying to discussions with customers a breeze.
Report
3mo ago
BestInterest for Coparents
Sol
Sol
used Front to buildBestInterest for CoparentsBestInterest for Coparents
(42 points)
We tried Intercom first, but it turns out Front was what we were actually looking for. The UI is well thought out, and it's clear that they've put some thought into UX. Our experience so far has far exceeded our expectations.
Report
10mo ago