About
RECENTLY LAUNCHED... Desk.Help https://www.producthunt.com/products/desk-help https://desk.help I love useful products, creative marketing, and thoughtful design! As a Marketing Director, I’ve helped companies in technology, manufacturing, real estate, and finance go public. Without the proper stack of tools, success can be a struggle. I now create streamlined web applications and tools designed to assist small teams, startups, and small businesses in automation, organization, connectivity, and customer success.
Maker History
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Do You Validate Your Business Ideas Before Creating an App?
Hey Product Hunters!
I ve seen a lot of people jump straight into building an app without validating the idea first. Some succeed, but many end up realizing too late that there s little demand for their product.
Help center expert / writer here!
Hi founders! I help early-stage SaaS startups set up their entire Help Center and knowledge base before launch so users can find answers on their own without needing to contact support.
Don't be most founders who think they don't need a Help Center until they have:
100s of customers
Too many support tickets or just...
A full customer support team
As a startup founder, your Help Center isn't something you set up when things are getting bad. You should take the preventive route and set one up even before you launch to make sure things scale smoothly from Day 1.
A simple Knowledge Base with:
Basic 'Getting Started' Guides
Top 10 Frequently Asked Questions
How-to articles for your key features
...can reduce 50-66% of customer support tickets before they even reach your inbox. Insane right?!
I'll help you with that. Let's chat!
