The best alternatives to SentimentSnap are ProdPad, involve.me, and Astuto. If these 3 options don't work for you, we've listed a few more alternatives below.
Astuto is an open source customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on our paid cloud subscription.
Advize collects your customer feedback into one place from surveys, support tickets, chat logs & more. Then, cutting-edge NLP provides insights that help you to make better decisions and monitor your progress over improvements to your customer experience. Discover what matters most without going cross-eyed reading verbatims and tagging.
JustCall is a cloud based phone system for your business. Integrates with HubSpot, Intercom, Pipedrive, Salesforce & other CRM/Helpdesk tools. Available on web, mobile and desktop.