Hipcamp receives mixed reviews from users. Many appreciate its ease of use, diverse campsite options, and the ability to filter for specific camping styles. Users also value the direct communication with hosts and the support for small farmers and ranchers. However, some users report issues with app navigation, inconsistent pricing, and high cancellation fees. Complaints also include poor customer service and lack of compensation for problems like pest infestations. Overall, while Hipcamp offers unique camping experiences, users advise caution regarding its policies and fees.