I'm using several tools to manage support and customer onboarding, but none delivers the integration level that Replicate does. The platform gives me incredibly precise support tickets while keeping roadmap planning, knowledge base, and changelogs in one unified, branded application.
What really excites me is the upcoming Notion workspace integration. Being able to connect my knowledge docs and link tickets directly to Notion tasks will be game-changing for my workflow.
Umar has been exceptionally helpful throughout my onboarding experience. His dedication to developing Replicate's potential is evident in how responsive he is to feedback and feature requests. He clearly understands the pain points in customer support management.
The real value of Replicate lies in how it eliminates context-switching between different tools. Everything from customer inquiries to development planning exists in one cohesive ecosystem. This has significantly improved my team's efficiency and reduced communication gaps.
I'm already planning to implement Replicate across more projects as it continues to mature. The comprehensive nature of the solution, combined with Umar's commitment to its growth, makes it a standout option for anyone serious about streamlining their customer experience processes.
Rectify
Hey Product Hunt Family! 🎉
I'm Umar, Chief Replicant @ Replicate, this is a pic of me in my best pose
I'm super excited to introduce to you Replicate, a visual feedback tool for Dev teams to build better products. Today is our official launch and I am thrilled to share Replicate with the world and even more excited to get your feedback on it.🫣
Replicate enables your users to report bugs and issues on your platform visually through annotated screenshots and Loom videos, eliminating any confusion and ensuring clear communication for faster resolution. Replicate also provides you with the technical data required to debug the issue with:
And all without the need of having your customers download a cumbersome browser extension!
What Sets Replicate Apart From The Competition:
Who Is Replicate For:
Replicate Roadmap:
This is the first iteration of Replicate but we have huge ambitions to become your go-to hub for feedback when building products and these features are up next on the Roadmap:
Product Hunt Special Launch Offer: 7 Days Only! 🎁
To celebrate our launch on Product Hunt, we're offering an exclusive Grandfathered offer!
Use code PH50 for 50% off, locking in a lifetime rate of $14.50/month or $145/year, as long as your subscription stays active.
This includes:
We are eager to welcome you to team Replicate.
Please support our launch 🙏 and help us get 👇
Customer Feedback & Product Roadmap
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