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ProProfs Help Desk 2.0

Help Desk Software for Creating Better Support Experiences

4 followers

Help Desk Software for Creating Better Support Experiences

4 followers

Customer support tools

ProProfs Help Desk software is an all-round customer support solution that equips companies to cater to all customer questions under one dashboard. You can monitor agent performance easily & ensure customer delight every time they connect with your agents!

Overview
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Company Info

proprofsdesk.com

ProProfs Help Desk 2.0 Info

Launched in 2020 View 1 launch

Forum

p/proprofs-help-desk-2-0

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Do you use ProProfs Help Desk 2.0?

ProProfs Help Desk 2.0 gallery image

ProProfs Help Desk 2.0 gallery image

ProProfs Help Desk 2.0 gallery image

ProProfs Help Desk 2.0 gallery image

ProProfs Help Desk 2.0 gallery image

ProProfs Help Desk 2.0 gallery image

Launch tags:

Web App•Productivity•Customer Success

Launch Team

What do you think? …

ProProfs Help Desk 2.0

Maker

Hi! I’m Sameer from ProProfs, and I’m all ears to about your thoughts on ProProfs Help Desk 2.0. We’re delighted to simplify the User Interface design We are always on the lookout to delight our customers. What's best than hearing from the early adopters themselves about their expectations! So, drop in your comments and let us know where we can improve! :)

5yr ago

I really like the tool so far. It is not complex at all. However, I recently deleted a ticket accidentally. So, is there any way to view it or is there a recycle bin type feature in this tool? Thanks :)

5yr ago

ProProfs Help Desk 2.0

Maker

@amitt_ydv First of all, thank you for the support. We are delighted to help you with any roadblocks. As for your question, we have a Vault feature where you can find all the deleted tickets and restore them. So, don't you worry. We've got your back. :)

5yr ago

Thanks @jason_proprofs :)

5yr ago

Our team has been using ProProfs Helpdesk 1.0 for more than a year. Some new added features in 2.0 include Canned Responses, Shared inbox, collaborative email, Issue tracking , tons of integration. Great Product!

5yr ago

ProProfs Help Desk 2.0

Maker

@amod_nazirkar Thank you for your support! We are glad that you've had a great journey so far. And, we'll make sure that you continue to do so with us. :)

5yr ago

Reviews

Helpful

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