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HelpCrunch

Modern live chat and email automation software.

4.5•2 reviews•

17 followers

Modern live chat and email automation software.

4.5•2 reviews•

17 followers

Visit website
Customer support tools
•
Email marketing
•
Marketing automation platforms
HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers.
  • Overview
  • Launches5
  • Reviews2
  • Alternatives
  • Team
  • Awards
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Company Info
helpcrunch.comGitHub
HelpCrunch Info
Launched in 2015View 5 launches
Forum
p/helpcrunch
Awards
HelpCrunch Knowledge Base was ranked #5 of the day for September 18th, 2019
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Promoted

HelpCrunch Launches

HelpCrunch Widget 3.0 A new way to deliver answers to customers

Launched on September 29th, 2020

HelpCrunch Knowledge Base Deliver instant answers to customers 24/7 with help articles

Launched on September 18th, 2019

HelpCrunch Knowledge Base was ranked #5 of the day for September 18th, 2019
HelpCrunch Knowledge Base was ranked #5 of the day for September 18th, 2019
Free HelpCrunch Live Chat Free live chat & in-app messenger for startups

Launched on October 16th, 2018

View all HelpCrunch launches

Do you use HelpCrunch?

4.5
Based on 2 reviews
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This is the 5th launch from HelpCrunch. View more

HelpCrunch Widget 3.0

A new way to deliver answers to customers
Provide ultimate support to customers via HelpCrunch widget 3.0:
💬 Talk to customers via real-time chat
📗 Let them search your knowledge base
🙌 Or give them a choice to find answers the way they prefer without ever leaving your widget
HelpCrunch Widget 3.0 gallery image
HelpCrunch Widget 3.0 gallery image
HelpCrunch Widget 3.0 gallery image
HelpCrunch Widget 3.0 gallery image
HelpCrunch Widget 3.0 gallery image
HelpCrunch Widget 3.0 gallery image
Launch tags:
User Experience•Customer Communication
Launch Team
Kevin William DavidDaniil KopilevychPavlo Pavlenko

What do you think? …

Daniil Kopilevych
Daniil Kopilevych

HelpCrunch

Maker
Hey everyone! We’re super excited to bring our widget 3.0 to you today! Thanks a lot @kevin for hunting us. When we started building HelpCrunch 4 years ago, it was obvious to us that great customer support doesn’t end at providing ‘chat support only’. Great customer support isn’t about having as many support channels as possible either. Instead, we believe it’s all about building an overall better experience for YOUR customers and letting them get answers to their questions asap. With that, we’re launching HelpCrunch Widget 3.0 - aimed at delivering the right answers to your customers faster and easier while also unloading your support team. Using widget 3.0, you can: 💬 Talk to customers via a real-time chat 📗 Or provide self-service support via an integrated knowledge base 🙌 Or do both! Give customers a choice to get answers the way they prefer without ever leaving your widget. We’d love to hear your feedback about the product and answer any questions you might have. Use code PHWIDGET30 when signing up to get your annual 50% / 30% monthly discount on any plan.
Report
5yr ago
Data First Solutions
Data First Solutions
@kevin @daniil_kopilevych we spent over a month looking for the right tools and Help Crunch brings the right one-two combination we need to keep in touch with our clients - and it doesn't cost as much as the competitors!
Report
5yr ago
Daniil Kopilevych
Daniil Kopilevych

HelpCrunch

Maker
@data_first_solutions Glad you came across our toolset :) Happy to have you on board!
Report
5yr ago
Pavlo Pedenko
Pavlo Pedenko

The 2019 State of Marketing

I've been using HelpCrunch for the conference we've been organizing. Quite useful and fairly cheaper than Intercom.
Report
5yr ago
Daniil Kopilevych
Daniil Kopilevych

HelpCrunch

Maker
@pavlo_pedenko appreciate it! Can't wait for the next edition of the conference.
Report
5yr ago
Pavlo Pavlenko
Pavlo Pavlenko

HelpCrunch

Maker
@pavlo_pedenko Thanks bro!
Report
5yr ago
Olya Zabalkanska
Olya Zabalkanska

NEWOLDSTAMP

great widget! I've heard lots of positive feedback about HelpCrunch. Keep going!
Report
5yr ago
Daniil Kopilevych
Daniil Kopilevych

HelpCrunch

Maker
@olya_zabalkanskaya thanks so much!
Report
5yr ago
Vlad Skorokhod
Vlad Skorokhod
•2 reviews
HelpCrunch never ceases to impress me. The product is fantastic, the team is fantastic, and there's nothing more I could ask for
Report
1yr ago
Alexandra Greys
Alexandra Greys
•2 reviews
We use this chat for a few months. Great functional, quickly develop of new features. But, you need to wait more than 20-50 min for an answer from manager.
Report
2yr ago