Kommunicate 3.0 - Automate customer conversations across channels with AI

Shoutout to @kevin for hunting us. Hi PH community! 👋 Dev here, co-founder of Kommunicate, a Conversational AI platform that gets you one step closer to your customers. Foremost, we are super excited to be back on Product Hunt after 2 years!! And what a ride it has been since then - we processed 300+ million messages, 50+ million chat threads, and served more than 1000+ customers in 40+ countries. Today, I am thrilled to announce the launch of Kommunicate 3.0 - the most powerful and integrated AI platform that combines the power of live chat, chatbots, and helpdesk automation to provide businesses with a unified solution for handling customer inquiries, providing instant support, and delivering exceptional user experiences. Here's a quick glimpse of what is new in Kommunicate 3.0 - 💡More powerful NLP engine - With a much more advanced NLP engine, Kommunicate bot responses are now more accurate and relevant than ever before leading to a superior customer experience. 💡Omnichannel Communication - We have expanded the capabilities of the platform beyond chat, enabling businesses to engage with customers seamlessly across multiple channels, including web chat, mobile chat, email, and social media platforms. 💡Advance Analytics - A much more comprehensive and advanced analytics dashboard to measure the performance of not only human agents but chatbots as well! 💡A wide integration ecosystem - Kommunicate can now be seamlessly integrated with solutions such as Zendesk , Pipedrive, Magento , Moodle , Wordpress , Shopify , Google Analytics, and many more. This facilitates a seamless data flow between different tools and improves collaboration, enabling businesses to leverage their existing tech stack. 💡More Secure and highly scalable - Recognizing the diverse needs of businesses, we have prioritized scalability and security a lot ensuring that our solution can cater to businesses of all sizes, from startups to enterprise-level organizations, while maintaining robust security measures to protect sensitive customer data and ensure compliance with industry standards. Go ahead, try out 30 day full access trial of Kommunicate! And, do not forget to share your love and feedback with us - it means the world to us! Happy Kommunicating! Dev, on behalf of the Kommunicate team.

Thrilled to see the love and support PH community has shown to this launch! Your enthusiasm, feedback, and engagement have been truly remarkable and gives us the confidence to continue to push the boundaries. We are grateful for the opportunity to be a part of this vibrant community and looking forward to your continued support! :)

Dear PH Community, We wanted to take a moment to thank all of you for helping us create such a successful launch on Product Hunt. Your enthusiastic support and enthusiasm were critical to our success, and we appreciate the time and effort you put into helping us spread the word about our product. It was amazing to see so many people engage with our product and provide valuable feedback. We are truly grateful for all your kind words and encouraging messages. Without you, our launch would not have been nearly as successful as it was. Thank you for being a part of this journey with us! Best regards, Devashish

Do you folks integrate with Intercom? Or will I have to replace it?

Looks really interesting!

Congrats Devashish on your luanch! With many years in eCommerce & managing a large scale CRM platform for our Customer Success team, I find this is a potent blend of live chat, chatbots, and helpdesk automation. Keep up the good work!

@devashish_m - Working closely with Customer Success over the last 7years, I've seen the the progression from canned msgs - to now AI generated intelligent responses. Great to see Dialogflow & other integrations available. Kompose looks super promising, well laid out use-cases on the website. Congratulations on the launch, keep up the good work!

Congratulations on the launch of Kommunicate 3.0.2 on Product Hunt! 🎉 I took a look at your product and it appears to be a powerful tool for customer support and communication. The new features and improvements you've introduced in this version sound impressive. The integration with Jira and Zapier is a significant enhancement, as it allows for seamless collaboration and automation, enabling teams to streamline their support processes. I also appreciate the addition of the chatbot builder, which empowers users to create customized chatbots without coding. This feature can greatly improve efficiency and provide consistent responses to common queries, enhancing the overall customer experience. The analytics and reporting capabilities offered by Kommunicate 3.0.2 are valuable for businesses seeking to gain insights into their customer interactions and support performance. These insights can help optimize processes, identify areas for improvement, and ultimately provide a better support experience. To further engage potential users, showcasing real-life examples or case studies of how businesses have benefited from using Kommunicate can be impactful. It helps build trust and demonstrates the practical value of your product. Lastly, it would be beneficial to provide a clear pricing structure and the different plans available. This allows users to easily understand the cost and features associated with each tier. Overall, Kommunicate 3.0.2 appears to be a comprehensive customer support solution, empowering businesses to provide efficient and personalized support experiences. Best of luck with your product launch, and I look forward to seeing its continued success!

Congratulations to the Kommunicate team. I have witnessed the growth and all the improvements that have been made. For more than 4 years we develop our chatbots in Kommunicate, we are happy 😉 The new features are amazing! Keep going for more!

Congratulations to the team on the Launch! I liked your idea, Much more to come by your way.. 🎉

I have personally used Kommunicate for the last few years and can vouch for the product. It's simple on the surface but packs so much metal in the middle and is highly customizable. Good stuff, @kommunicate team.

Best of luck for your launch and you tool is looking powerful. Most important is that we don’t need to know coding for building bots. It’s looking great and awesome tool. Looking forward to try it. Can you able to share that how it will help in SaaS and service base businesses?

Looks Great! Gonna try and share my feedback! Congrats on the launch team. 👍

Congratulations on the launch🎉🎉

Congrats on the launch

Congratulations on the launch

Text-based communication/ chatbots help fill a niche that phone calls used to fill. So having products like this is crucial. Good luck guys and I can't wait to see the product in the top 5.

Kommunicate 3.0 is a game-changer for businesses! With Flow Designer, Advance Analytics, and Omnichannel integration, building, deploying, and maintaining powerful chatbots has never been easier.

Congratulations on the launch! Looks like an amazing product! Happy to try it out.

Congratulations on your launch, I will definitely try it out!