About
Building the most productive new tab extension. Your data is nobody else's business.
Maker History
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How do you get ongoing customer feedback?
It's easy when you have your first couple customers. But how do you keep listening after you grow? What tools do you use?
I'm Noah Kagan, Chief Sumo of AppSumo and Sumo.com, AMA 🤠
Hola, it's your boy, Noah! Quick story about me. I was employee #30 at Facebook and #4 at Mint. Today, I'm the Chief Sumo of Sumo Group (brands/products include AppSumo.com, Sumo.com, KingSumo, SendFox, and FAM). I also have a popular podcast on business, Noah Kagan Presents. I'm all open to answer questions about business, marketing, and starting businesses. Shoot them questions! P.S. My latest obsessions is launching next week FAM: https://producthunt.com/upcoming...
Is the launch product feedback really useful?
Someone hunted PaLM 2 (Google's) product update today, and the comments are super generic "Congrats on the launch of your new product", "Your service exceeded my expectations in every way.", "From the quality of the work to the level of customer service, everything was top-notch." I appreciate people may want more followers, points, etc... but bruh? I almost feel like we need a helpful feedback badge How useful are you finding feedback atm from launches?