About
I am running an independent bootstrapped SaaS company where we build products we enjoy building. Happy to connect on Twitter or LinkedIn.
Work
Founder & Leadership at Inline Manual
Maker History
- KairoTime, habit and goal tracker on one flexible dashboardJul 2021
- Inline ManualSimplify Web Applications With Interactive Inline Tutorials
- Inline Manual TooltipsMar 2015
- Inline ManualSep 2014
Forums
What are you using to build a customer community?
I am building a side-project and have about 30 active beta testers, a few paying customers who found the app themselves and paid for it, and number of people who are just interested in being part of it and follow up on updates. With some of the beta testers, we are using Discord, some of them reaching out via Twitter DM, etc. This is a bit too complicated to have too many channels open as the user base is slowly growing. I would like to get on top of this now rather than later. I wonder what are you using (I would prefer one channel) for building a community where there are: - early access users - a dedicated place just for them - customers - trials (including those who expired) - visitors Any tools you would suggest that created a space that proved to be more useful than being a distraction? Where people can easily find topics, follow up on them (anytime), or join discussions?
Check-Ins during Remote Working
How do check-ins happen in your company during Remote Work like As a group or Ione-on-ones or Via phone calls or video chats?
If you had to start all over again in your startup, what is 1 thing you would do?
Our product is an automated machine learning product. If I had to redo one thing, I would have focussed on web application part from day 1. Instead we focussed on getting data science part right first.