Roger Tung

Wanted to start a thread to hear about how some other startup founders have approached finding the right early adopters and have kept them interested/engaged as the product grows, fails, and goes through changes. How did you find the early adopters? What was your strategy for keeping them engaged? How often did you reach out to them for feedback?

Hey there, I'm considering implementing a live chat solution on my website to directly engage with my customers. I'm however afraid that this is going to be too time-consuming and with a poor ROI. Would you have any insights or figures about that for your own business? Kind regards,