Jan Kuzel

So I am trying to understand do people actually bother interviewing their users to see how their product is really being used? I thought this was the default approach, but I feel like a lot of people and SaaS businesses just use feedback boards, which is so different. User interviews definitely have some disadvantages as well, but curious to see what other people think?

How to determine the right pricing strategy for your SaaS product and how to adjust pricing over time as your product and customer base evolve.

I have been constantly gathering feedback from irrelevant to my projects' people, my users, my customers and I have always been struggling with it. What's the most annoying thing for you?