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building a chat widget to help business convert goals
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Accuracy and Relevancy for AI chatbot
Hey folks. Glad to join the discussion. I am Chris, currently running enbotAI (www.enbot.ai) which provides customizable AI Assistant solutions to business websites. Accuracy and Relevancy are always key to customer satisfaction during customer service therefore we've spent quite a lot of effort orchestrating the dialogue flow process to make sure various queries are directed to the right path and only the accurate answers get retrieved and generated. Comments all welcome and much appreciated!