Zhiyuan Ju

What are your best practices for storing and analyzing qualitative feedback from users? Do you use specific tools for this purpose? Do you approach it in a particular way?

Hello! I'm Julien Smith, co-founder and CEO at Practice, a platform that allows coaches to run the entire scope of their business in one place, from scheduling to invoicing. We re backed by Andrew Chen at a16z, Tony Robbins, Austin Rief, Brian Norgard, Greg Isenberg, Josh Buckley, Lenny Rachitsky, Emily Kramer, Nikita Bier, Shrug Capital, Sahil Bloom and a lot of other great angels. Previously, I co-founded Breather, which raised over $150m, and was its CEO for over 5 years to Series C. Breather was a network of private work spaces built for productivity and was used by millions; I ve been working my whole career to empower individuals, and the mission at Practice is no different. I m also a NYT best-selling author, having written Trust Agents, The Impact Equation, and The Flinch. The Flinch is probably my most famous book - it was one of the top downloaded and highlighted books on Kindle since the day it was published. It s about the moment of fear that holds people back from reaching their potential and has influenced a lot of startup leaders. I also coach a few first-time CEOs as a way of giving back to the startup space. Let s talk about startups, Practice, coaching, managing fear, and CEO-life! AMA

Effective recommendations are interesting when burnout has already happened. Need advice from both work situations and domestic or family situations. Any suggestions?