Hugo Richard

Looking ahead, do you think established enterprise software platforms will maintain their dominance and adapt to the rise of AI and intelligent agents?

Or could agile startups disrupt the industry and capture significant market share? (obviously, this has happened over and over again in terms of disruption, but keen to hear thoughts around AI Agent especially)

Hey everyone,

Super excited to launch our Zendesk Implementation Templates Library on Product Hunt!

Hey Hunters, I know that user feedback is very important when building a product, especially for startups. The problem is, I m still figuring out the best way to collect it effectively.

Right now, I m debating between:

Email: Sending out direct emails to users. But how should I structure them? Short & casual or more structured surveys?
In-App: Using a widget or pop-up inside the app. But where and when is the best moment to ask?
Feedback Tools: There are so many. Which ones are actually worth it?