About
Hi, I am Dmytro from Quidget ✌️ Our mission is to transform customer support with AI, handling 80% of Tier-1 tasks so you can focus on what really matters—growing your business 📈 Imagine saving time and money while providing instant, accurate answers to your customers' questions. Quidget makes it possible! Your suggestions and comments are always welcome.
Maker History
Forums
Built an AI tool to automate 80% of Tier-1 support—here’s what I’ve learned so far 🤖
Hey PH fam! After months of hard work, we re excited to finally share Quidget, our AI chatbot designed specifically to streamline customer support. It's been a journey full of lessons, and I wanted to share what we learned along the way. What we learned: 1. Release early, get feedback: We spent so much time thinking the product wasn't ready or perfect. But here's the truth: perfection doesn't exist. When we finally shared it, feedback came pouring in, which made the process of refining our product so much faster. Don't wait just release and improve as you go! 2. Focus matters: At first, we tried catering to too many different target audiences, which blurred our focus. Eventually, we honed in on one key niche: customer support. This clarity has made all the difference in making Quidget more valuable and relevant to our users. 3. Don t overthink it: Sometimes the best advice is the simplest don t overthink things. We learned to let go of some of the unnecessary details and just build what we believe in Btw, the product is now live on Product Hunt, it would be appreciated if we could have your support here: https://www.producthunt.com/post... Thanks for reading, and I d love to hear any feedback or tips from anyone who s been down a similar path!
Can you change your Hunter if you already scheduled a launch?
I'm the hunter for our product atm; however, we were able to find a well-known hunter to hunt our product; however, I wasn't able to change the hunter. Do I have to re-submit the launch -- does anyone know how to change the hunter?