Awesome America

Awesome America

Technical Support Specialist
15 points

About

I solve tech problems for customers, which usually means a lot of explaining, fixing, and sometimes just calming people down.

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Community & Support

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Tastemaker
Tastemaker
Gone streaking
Gone streaking

Forums

What’s your current product hill you’d die on?

Mine: If you need a user to read docs before they get value your UX is broken.

What s yours?

Faseeh Yasin

20d ago

What’s your mental framework for deciding the first step in a new project?

I ve been thinking a lot about how chaotic the first phase of any project is especially for early-stage founders.

You get the idea, you get excited and then you freeze.

  • Do you validate?

  • Do you sketch out a landing page?

  • Do you research competitors?

  • Or just build something to get feedback?

Personally, I ve been experimenting with different ways to make that early direction clearer I ve journaled, built mini systems, even started working on a validation tool with a few people to help test ideas faster.

Anyone using a WhatsApp Chatbot for their business? Results?

I ve been researching WhatsApp chatbots for business and tested a few tools. The potential seems huge:

  • 24/7 customer support without hiring

  • Automated lead capture from chats

  • Payments directly in WhatsApp

But I m curious:

  1. For those using one:

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