Twilio is a cloud communications platform as a service company based in San Francisco, California.Twilio powers the future of business communications. Enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.
Twilio is praised for its robust communication APIs and ease of integration, making it a versatile tool for businesses needing reliable customer interaction channels. The makers of AI Patient Intake highlight its capability to facilitate SMS interactions. However, users frequently criticize Twilio's customer service, citing difficulties in account verification and support responsiveness. While its documentation is well-regarded, the pricing is often seen as high, particularly for smaller businesses. Despite these challenges, Twilio remains a powerful platform for those who can navigate its complexities.
