Threado AI

Name: Threado AI
Rating: 4.76 (17 reviews)

AI Assistant for customer-facing teams

4.8•17 reviews•

2.4K followers

AI Assistant for customer-facing teams

4.8•17 reviews•

2.4K followers

Visit website

Customer support tools

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AI Chatbots

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Slack apps

The AI Assistant that replaces knowledge search. Threado AI revolutionizes how your customer-facing teams access and get work done using company's internal knowledge. Setup in minutes on Slack, Microsoft Teams, or as a Chrome app.

This is the 15th launch from Threado AI. View more

AI Agents by Threado

Instant, automated support for customers and internal teams

Instant, automated support to customers and internal teams by AI Agents trained on internal knowledge. Train it on knowledge base, ticket conversations, CRMs or product documentation. Install it on Slack, Discord, and your website and get instant responses.

Free Options

Launch tags:

Slack•Customer Success•Artificial Intelligence

Launch Team / Built With

Pramod Rao

Threado AI

Maker

📌

Hello PH community 👋 After months of building, excited to introduce Threado 3.0 to you! 🚀 We've spoken to many customer-facing teams, narrowed down their top problem statements - - Repeat queries, lack of context of past queries, and finding the right data across teams and tools take up support agents’ bandwidth - ultimately leading to slower resolutions. - An enhanced customer experience is the key to solving the bigger business goals. So we built a solution that fills the major gaps with AI - - Threado AI Chatbot - to help support teams resolve 5x more queries by training the bot on all relevant product documentation, help docs, knowledge hub, etc. - Threado AI Agent Assistant - integrates effortlessly into your daily tools: Slack, MS Teams, and Chrome providing instant assistance anywhere. - AI-powered knowledge hub - easily connect knowledge base, intranet, CRM, support conversations, product adoption metrics, revenue data, and more - all in one place. With Threado 3.0, we are aiming to transform the way customer-facing teams work. We are laser-focused on helping you build high-performing teams. We hope you like it. Do let us know if you have any feedback for us!

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1yr ago

Neel Balar

Clueso

@prao25 Congrats on the launch! This looks awesome!

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1yr ago

Pramod Rao

Threado AI

Maker

@neel_balar thanks Neel! Appreciate the support!

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1yr ago

Joseph Abraham

SaaS for Greater Good

@prao25 Congrats on the launch! Wishing you and your team an exciting journey ahead. What inspired you to create this?

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1yr ago

Shadman Nazim

@prao25 Threado 3.0 sounds like a significant advancement for customer-facing teams! The AI-driven solutions such as the Chatbot and Agent Assistant appear to be powerful tools to streamline support and improve customer experience. Well done and best of luck!

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1yr ago

Shalini Nair Tekwani

Threado AI

Maker

@shadmannazim Thank you! We hope to help CX teams elevate their customer experience using Threado! :)

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1yr ago

abhishek nalin

Threado AI

Maker

Hey everyone! It’s been almost a year since we launched Threado AI, built on the awesome RAG architecture. We made it super user-friendly with tons of integrations, letting our customers set up and train their bots in just minutes. Our users have been thrilled with instant, one-shot answers to their queries, saving them from sifting through docs for ages. We’ve rolled this out to many customers, and it’s been a hit! But here’s the fun part – while RAG was great, it had its quirks. It struggled with understanding the intent behind questions and handling multi-part queries. Enter our new bot, powered by the Agent architecture! This bad boy can tackle complex queries by breaking them down, executing each part separately, and then giving you a perfect final answer. Plus, we’re adding some fantastic features like custom workflows, memory, and multi-modal capabilities in next few weeks.. We’re super excited for you to try it out. Connect your data sources, throw some complex questions at it, and watch the Agentic RAG flow work its magic! Cheers, Abhishek

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1yr ago

Shalini Nair Tekwani

Threado AI

Maker

@abhishek_nalin Threado's tech team has worked relentlessly to bring together this beast - which is so agile and highly accurate, thanks to the implementation of AI Agent architecture and several more enhancements!

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1yr ago

Naomi | Beeyond AI

Cool to see the range of integrations you have there! Makes it useful! By the way, is that price point of $500, per month or per year? It is at all not clear in the pricing section of your page. You might want to improve on that, as confused users are less likely to sign-up. Cheers!

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1yr ago

Pramod Rao

Threado AI

Maker

@naomigarcia thanks for the feedback, Naomi. It is at $500 per month (will make it clear). We are soon just going to keep it at per user level will probably be around $15 per user per month for the most popular plan.

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1yr ago

Naomi | Beeyond AI

@prao25 Thanks for the clarification. Hoping that it's made clearer on your pricing page soon as well! All the best!

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1yr ago

Threado AI

AI Assistant for customer-facing teams

AI Assistant for customer-facing teams

Threado AI

AI Assistant for customer-facing teams

AI Assistant for customer-facing teams

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