Name: Promptly
Rating: 4.0 (1 reviews)

Are your work days filled with support emails? Promptly helps scale your customer support by automating replies directly in Gmail. Trained on your knowledge base and writing style, Promptly is designed to answer customer inquiries and requests on the fly. 📥

Hello fellow product hunters 👋 As a founder, my mornings have always been filled with customer emails. While I love hearing from users, answering emails can be time consuming and draining. That's when the idea of automated email replies from a source of truth first came to fruition. To get initial feedback, our team launched Dunder Email, a demo trained on information related to Dunder Mifflin from "The Office". We learned a great deal, but most importantly, how customers interact with a company's knowledge base. After months of hard work, we present to you Promptly! Promptly helps support teams put customer service on autopilot by generating replies based on your knowledge base. We built Promptly with every intention to ease the jobs of customer support reps at companies, big and small. Start automating in just 30 seconds: 📧 Login with Gmail 📄 Connect your knowledge base (website, documentation, etc.) ✨ Watch the magic in action –– automated email replies with the click of a button I'm eager to hear how Promptly can support your team –– sign up for 10 free drafts a month with no credit card required. You can also email hi@promptly.to for a 20% discount your first three months on any paid plan. Happy hunting, Han

Thanks for sharing the most important topics

@manik_uddin Thank you Manik for the kind words!

@han_wang6 Thanks for your lovely reply

Very smart. Does it use A.I to craft those replies?

@ken_moo Hey Ken! It does indeed with GPT-3 and an in-house AI model

I really wish it would allow me to upload more than one photo at a time. Otherwise, everything is great! I love that there's a choice where we can pay through an external form.

Promptly

Customer support emails, supported with autopilot

Customer support emails, supported with autopilot

Promptly

Customer support emails, supported with autopilot

Customer support emails, supported with autopilot

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