Name: Mava
Rating: 5.0 (3 reviews)

Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages.

Hey 👋, Really excited to share more about Mava with the Product Hunt community today! We started building Mava 1 year ago and are already working with hundreds of communities, but we don’t want to stop there! 😀 What have we built so far? 🏃 Streamline your community support 🏃 Mava lets you seamlessly support your community across multiple channels (Discord, Web Chat, and Telegram, with more coming soon 👀). ❓ Never answer the same question twice ❓ Automatically resolve >50% of your community queries. Say goodbye to repetitive work and let Mava’s AI automatically respond to both public and private queries. Seamless handover to moderators if the AI can't answer. 📣 Public Support 📣 Unlike other support platforms, Mava can support your users in public channels, not just private tickets. When a user asks a question in a public Discord channel, the AI bot will answer, 24/7 in 100+ languages. ⏩ Instant Set-Up, No Coding Required ⏩ Train Mava's AI on all your existing support content instantly and let Mava learn in real-time from your community in Discord. What’s next for us? We’ve got tons of plans, but to highlight some exciting developments: 💬 Additional Community Channels, Group Chats & DMs 💬 Adding community channels like forums and Slack, and integrating group chats and DMs into our platform. We recognize that managing a community and wanting to be accessible to your community at all times, everywhere, can quickly become overwhelming. Our goal here is to help you 10x your productivity and free up your time to focus on meaningful community engagement. 📖 AI-Driven Smart Knowledge Base 📖 Keeping knowledge bases and AI training material up-to-date is a challenge. We’re developing solutions to automatically generate and update your knowledge base based on internal docs and the latest community and support conversations in real-time, so you never have to answer the same question twice. Follow Our Journey If you want to follow our progress or have any feedback and suggestions, join our Discord or Twitter Product Hunt Special Promo Get 1 month Premium Whale Subscription for free if you sign up this week (Oct 1, 2023). Code: PHWHALE. Free plan available. Sign Up: https://dashboard.mava.app/auth/... Iris, Co-Founder

@lfg strong project 🔥 🔥 🔥 🔥 iristenteije

No doubt mava is great ai project and it's community is so goods and it's team is also too much good and hardworking soon to the moon this project I always support this project.

Mava is superb project and this is first ai customer support project no other ai project better than mava but i have one question mav have is own any native token and he plan to launch in future

Just discovered Mava and I'm really impressed by its innovative features! Added it to DescubrAi to share with others. Excited to be part of the affiliate program! Check out Mava and see how it can enhance your productivity and creativity!

Great tool for customer support. And beyond.

Boosh. Looks great. Couple questions: * What's the minimum dataset I'd need to input to make this effective? * How long will it take before the training is complete? * How frequently is the model updated?