Name: Engati for Shopify
Rating: 4.78 (18 reviews)

For integrated social commerce on Shopify, with the power of Omnichannel One View. Install free https://apps.shopify.com/engati 2X conversions 3X repeat orders Cart abandonment drops by 70% Starting under $3 per day, automate your eCommerce flow of business.

Hey, I am Imtiaz @ Engati Engati is a no-code customer experience platform powered by conversational automation and AI across 15+ channels. Having worked with several customers in the past few years, we’re now launching a dedicated product for eCommerce loaded with pre-defined automation and intelligence for Shopify stores. Shopify merchants generally have a hard time managing their social media, with multiple users interacting at once. Replying to each conversation is difficult and even if replied, the delay in between is huge, users generally bounce. Engati’s solution has been crafted keeping in mind the scalability issues, by providing an always-on solution, replying to 80% of queries instantly. You can add agents (which we strongly recommend) to answer complex queries, which can be around a specific product, cancellations, exchanges, and more. Engati can help you achieve the below-listed goals, contributing to the growth of your store. - Get more store visitors by automating engagements on Facebook and Instagram. Redirect users to the exact product they enquire about. - Acquire customers easily by providing pre-sales support across channels. Send customized abandoned checkout notifications on WhatsApp, SMS, and email users. - Retain customers by responding to WISMO queries (on auto-pilot!), payments, returns, refunds, and cancellations, using a single inbox from multiple channels! - Re-target customers by setting up customer reactivation campaigns, feedback, and referral campaigns. We are providing all this in a pre-built template. Stores can go live within a few days, on all channels. What are the benefits? - Boost conversions - Reduce abandonment rate - Increase average order value - Improve returning customer rate

This is going to be a game-changer for Shopify stores!

Congratulations to the entire team! It's a must-have app for all Shopify store owners! Do give us a try and let us know your feedback!

One-view omnichannel for communication and engagement is really a feature to vouch on. It creates convenience and eradicates the hassle of struggling between tabs and windows to reply to customers and engagements.

Easy to use Interface, with great support. Overall a great product.

i have used and evaluated many omni channel customer engagement platforms and can say with certainty that Engati is one of the best low code customer engagement platforms backed by a sound NLP engine to automate customer interaction across multiple channels