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Chatwoot

Chatwoot

Delightful customer relationships, at scale

4.8•9 reviews•

56 followers

Delightful customer relationships, at scale

4.8•9 reviews•

56 followers

Visit website
Team collaboration software
•
Customer support tools
A simple and elegant live chat software for your business. Built 100% open-source with a lot of love from the community.
  • Overview
  • Launches4
  • Reviews9
  • Alternatives
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Company Info
chatwoot.comApp StorePlay StoreGitHub
Chatwoot Info
Launched in 2017View 4 launches
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p/chatwoot
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This is the 4th launch from Chatwoot. View more
Chatwoot 2.0

Chatwoot 2.0

Open source self-hosted customer engagement suite
Chatwoot is an open-source, self-hosted customer engagement suite. With Chatwoot, you can view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.
Chatwoot 2.0 gallery image
Chatwoot 2.0 gallery image
Chatwoot 2.0 gallery image
Chatwoot 2.0 gallery image
Free Options
Launch tags:
Open Source•Customer Communication•SaaS
Launch Team
Tejaswini CVishnu Narayanan(vn)Pranav Raj S

What do you think? …

Pranav Raj S
Pranav Raj S
Chatwoot

Chatwoot

Maker
Hey folks, I'm happy to announce 2.0 - a new major version of Chatwoot that improves product stability, adds new features and productivity enhancements, and a complete design overhaul. This release also marks our first Enterprise edition offering. What is Chatwoot? Chatwoot is an open-source, self-hosted customer engagement suite. With Chatwoot, you can view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. What's new in Chatwoot 2.0? 2.0 version ships with an updated dashboard that is completely redesigned for a better user experience. This update ships with many new features, including more communication channels, productivity enhancements, better conversations visibility, re-engagement options, etc. How do we differentiate from other products? 🎡 Omni-channel interface, you don't have to switch between tools. ⚡ Increased productivity using command bar and keyboard shortcuts. 📥 Single dashboard for all your customer data. 📖 Open-source, self-hosted, and privacy compliant.
Report
3yr ago
Devluc
Devluc
HTMLrev

HTMLrev

@pranavrajs An awesome suite for powering up marketing in companies. Congratulations Pranav and to your entire team. A big salute to my friend @fayaz_aralikatti . Good luck with the launch
Report
3yr ago
Fayaz Ahmed
Fayaz Ahmed

Free DALLE-3 Avatar Generator

Maker
Thanks Lucian
Report
3yr ago
Jai
Jai
@pranavrajs So the pot got sweeter ! Nice :)
Report
3yr ago
Musharof Chowdhury
Musharof Chowdhury
Lineicons

Lineicons

Congrats on the launch team 🚀 omnichannel customer support software that is open-source. Great USPs, great product 💯
Report
3yr ago
Pranav Raj S
Pranav Raj S
Chatwoot

Chatwoot

Maker
@musharofchy Thanks 🙌
Report
3yr ago
Afnan AF
Afnan AF
Congratulations @pranavrajs
Report
3yr ago
Pranav Raj S
Pranav Raj S
Chatwoot

Chatwoot

Maker
@attaulla_faniband Thanks 🙌
Report
3yr ago
Appwrite
Appwrite — The open-source Vercel alternative
The open-source Vercel alternative
Promoted

Chatwoot Launches

Chatwoot 2.0
Chatwoot 2.0 Open source self-hosted customer engagement suite

Launched on December 9th, 2021

Chatwoot
Chatwoot Open-source alternative to Intercom & Zendesk

Launched on February 24th, 2021

Chatwoot
Chatwoot One powerful dashboard to engage your customers.

Launched on November 18th, 2019

View all Chatwoot launches

Do you use Chatwoot?

4.8
Based on 9 reviews
Review Chatwoot?

Chatwoot is praised for its open-source nature and effective customer relationship management. Users appreciate its Slack integration, email continuation, and customization options. It's seen as a cost-effective alternative to Zendesk and Intercom, with a user-friendly interface and mobile app. However, some users report connectivity issues. Makers from Sweego highlight its utility for maintaining customer contact and feedback collection. Overall, Chatwoot is valued for its simplicity, scalability, and affordability, making it a strong choice for startups.

Pierre-Yves DubreucqPierre-Yves DubreucqDenis Kurilov
+6
Summarized with AI
Pros
Cons
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Denis Kurilov
Denis Kurilov
•1 review
I was looking for a free support chat for an MVP version of my product, and Chatwoot just ticked all the boxes - Slack integration, continue conversation on email, multiple ways to collect contacts, uncomplicated styling and workflow customizations, everything worked great! Definitely switching to paid.
Report
9mo ago
Jhony R. de Souza
Jhony R. de Souza
•3 reviews
Excellent platform for omnichannel.
Report
10mo ago
Clint Johnson
Clint Johnson
•3 reviews
Cost effective, and it's easy to manage multiple ventures in the user experience. Love it!
Report
1yr ago