Zight

Maker

📌

Hi Product Hunt! 👋 Our team has been laser-focused on helping support teams work smarter and connect better with customers—and this launch brings two major updates to life: Zight’s Zendesk Integration and Request Video feature. Zendesk integration - makes it super easy to drop visuals into tickets. Screen recordings, GIFs, annotated screenshots—you name it. Request Video, a lightweight way to collect video responses from anyone (customers, teammates, or stakeholders). No installation, no login required. It’s all about making communication more human, efficient, and visual, and together, these features make Zight a go-to hub for support teams who want clearer, faster, more personalized communication. Whether you're solving tickets, gathering feedback, or improving onboarding, Zight helps support teams get to resolution faster. We’d love to hear what you think! Let us know how you’d use these features or drop your questions below. 👇 The Zight Team

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2mo ago

Joe Martin

Zight

Maker

@masump yes it’s pretty slick

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2mo ago

Séraphin Hochart

Zight

@joedmarti Hey all! Hijacking Joe's post here to also mention that Request video will be available soon as part of our Customer Support Hub, we recently went to Zendesk Relate and it was one of the most fun demos I've done in a while!

Register for the waitlist here -- https://cloudappforms.typeform.com/to/THJgwXuM?typeform-source=zight.com

You can already send videos, screenshots, annotated ascreenshots to your customers today with Zight, Request video is coming shortly!

Also, I recently recorded a video demo for a customer with Zight, you can check out the flow here -- https://share.zight.com/4guLvene

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2mo ago