Zight Customer Support Hub
Close tickets 10x Faster With Video
247 followers
Close tickets 10x Faster With Video
247 followers
Give your support team a boost with Zight! 🎯 Add screen recordings, GIFs & screenshots to Zendesk tickets, request videos from customers, and get AI-powered summaries & SOPs—all in one place. Faster replies, clearer context, happier customers.
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@joedmarti Hey all! Hijacking Joe's post here to also mention that Request video will be available soon as part of our Customer Support Hub, we recently went to Zendesk Relate and it was one of the most fun demos I've done in a while!
Register for the waitlist here -- https://cloudappforms.typeform.com/to/THJgwXuM?typeform-source=zight.com
You can already send videos, screenshots, annotated ascreenshots to your customers today with Zight, Request video is coming shortly!
Also, I recently recorded a video demo for a customer with Zight, you can check out the flow here -- https://share.zight.com/4guLvene
Manna
Brilliant visual support solution! Are there built-in annotation tools to mark up customer-submitted videos/screenshots?
Zight
Been using Intercom for support for a while, so I’m really curious how Zight fits in.
Does it mostly replace traditional support flows, or work best as an extra layer?
Looks super slick either way! 🚀
Zight