Wati

No-code chatbot builder for WhatsApp Business

4.7•93 reviews•

140 followers

No-code chatbot builder for WhatsApp Business

4.7•93 reviews•

140 followers

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Customer support tools

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Messaging apps

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AI Chatbots

Wati is an end-to-end WhatsApp API solution specifically designed for small and medium-sized businesses (SMBs). With powerful chatbots, APIs, integrations, and customer intelligence, Wati helps SMBs streamline sales, marketing, and support. As traditional channels like email and SMS become less effective, businesses are turning to Wati for higher engagement and better ROI. Wati enables SMBs to efficiently acquire, nurture, and upsell customers through WhatsApp.

This is the 5th launch from Wati. View more

Wati Knowbot: AI Powered Chatbot

AI Powered Chatbot for Exceptional Customer Support

KnowBot enables you to automate the process of answering repetitive and frequently asked queries from your customers. It uses chatGPT and other AI models to make human-like conversations using only the data provided to it as its source of information.

Wati Knowbot: AI Powered Chatbot gallery image

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Launch tags:

Android•Customer Communication•SaaS

Launch Team

Shirish Nair

Hunter

📌

🚀 Exciting News: Wati Knowbot is Now Live for All Paid Subscribers! 🚀 We are thrilled to announce that Wati Knowbot is officially live and available to all paid Wati subscribers! 🎉 This AI-powered assistant is designed to revolutionize your customer support by offering automated, intelligent responses, saving you time, and improving overall efficiency. Here’s why you should start using Wati Knowbot today: 🌟 Seamless Customer Support: Knowbot instantly responds to customer queries on WhatsApp, helping you deliver faster and more accurate solutions. Whether it’s answering FAQs or providing product details, Knowbot works tirelessly, even during off-hours. 🌟 24/7 Availability: Never leave your customers waiting! With Knowbot, your business is always open. It handles multiple conversations simultaneously, ensuring no question goes unanswered. 🌟 Customizable & Scalable: Tailor Knowbot to your business needs by setting up specific responses that reflect your brand's tone and values. As your business grows, Knowbot scales with you, effortlessly managing larger volumes of queries. 🌟 Free for Paid Subscribers: Yes, you read that right! All paid Wati subscribers can start using Knowbot immediately without any additional cost. Just activate it in your dashboard and let the AI do the heavy lifting for your customer support. Start using Wati Knowbot today to enhance your customer interactions, reduce response time, and improve your support team’s efficiency. Try it now! If you're not yet a Wati user, sign up today and experience the future of customer support!

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10mo ago

AutoForm — Automate the busywork from your files and your tools.

Automate the busywork from your files and your tools.

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Wati Launches

Wati Knowbot: AI Powered Chatbot AI Powered Chatbot for Exceptional Customer Support

Launched on October 18th, 2024

FlowBuilder by WATI Build a WhatsApp chatbot flow in under 5 minutes

Launched on February 23rd, 2021

WhatsApp Chat Button Add Free WhatsApp Chat on your website in under 5 minutes

Launched on November 3rd, 2020

View all Wati launches

Do you use Wati?

4.7

Based on 93 reviews

Review Wati?

Wati is highly praised for its ease of use, robust automation features, and seamless integration with platforms like Shopify and CRM systems. Users appreciate its ability to streamline customer communication and enhance engagement through WhatsApp. The platform's intuitive interface and efficient customer support are frequently highlighted. However, some users have reported issues with customer service and technical glitches. Overall, Wati is recommended for businesses seeking to improve their WhatsApp marketing and customer interaction strategies.

+90

Summarized with AI

Pros

user-friendly interface (29)

automation features (23)

chatbots (23)

responsive customer support (17)

API integrations (14)

easy setup (12)

reliable performance (12)

WhatsApp broadcast (11)

CRM integration (9)

affordable pricing (7)

Cons

missing features (3)

poor customer support (3)

billing issues (2)

detailed analytics (2)

slow performance (2)

Pros

Cons

Reviews

Helpful

Cherin Kanwar

•1 review

Good software for whatsapp, good support team. Help us in lead generation and connect with the customer. Chat bots help us in giving prompt solutions.

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4mo ago

Harsimran Singh

•1 review

I used Wati for my digital marketing to get prospects, and connecting it with WhatsApp was very easy. The support team has been great, making the whole process from onboarding to integration smooth and hassle-free. Overall, I’m very happy with the experience so far and hope it stays the same in the future.

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9mo ago

Krishan Kumar

•5 reviews

Excellent solution for lead generation, chat boat for customer service, e-commerce solution, database management, and broadcasting messages. Highly recommend. I have been using Wati from the last two years. Increase our sales and customer engagement. Thanks a lot Wati!

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11mo ago