UJET

UJET

Reimagining Customer Support for a Connected World

2 followers

UJET is reimagining customer support with leading innovation to modernize the customer service experience. With a passion for improving the customer experience, our tools offer a multichannel solution for voice, web, text and mobile app support.
UJET gallery image
UJET gallery image
UJET gallery image
Launch Team

What do you think? …

Omer Molad
Is this automated voice support? Do you see this as complementary to Intercom or competing?
Jack Smith
@omermolad Competing. It's an all in one solution that companies can use, vs a mish mash Frankenstein approach of piecing together lots of different products. They also have features that I've never seen elsewhere "there are several providers in the voice and chat space. However, UJET is one of the only holistic platform for voice and chat channels that customers can reach via in-app, in-web, or in-1800 routes. This makes it extremely efficient for modern contact centers with cross-skills agents and provides the freedom from piecemeal solutions."
Jack Smith
UJET just launched today, with $20 mil in funding: http://facebook.com/l.php?u=http... their clients include Fitbit, Juicero and more. They are one of the top companies that I'm working with (as an advisor) and I'm psyched for them to come out of stealth and launch publicly. this video is a good representation of the product's capabilities:
Neil Parikh
@_jacksmith could you connect us? Neil at casper dot com
Jack Smith
@neilparikh you got it. Intro coming over now. Casper would actually be like the perfect type of client for this product
Ela Mazurkiewicz
looks great! keep it up ;-)