This looks interesting, and along the same lines as Fomo
I think tools like this could be quite helpful for sites to give you tips, info etc as you navigate, but (as I mentioned in Fomo) there will obviously be the use case of people using it as popups that could easily annoy some people.
All in all, these things can work great if they are used well
@bentossell Thanks Ben. I completely agree. Any messaging works well if it's timely and relevant. At Tooltip.io we make emphasis on Triggers, so you can define where to show an in-app message and based on what user behavior, so that they don't annoy users
Thanks for hunting @bentossell. Let me share the back story. Tooltip.io (it's an SEO name, really) was born out of our own need. Basically, we wanted to answer FAQs and provide help to new users. I always felt like sending a user to an FAQs page or messaging them later over email was too late. After all if you're trying to figure out the product, you want help right there right now.
The product is in open beta, would love your thoughts, comments, suggestions. Feel free to ask us anything.
@danflopes Thank you Daniel. Quite a few customers we get use Tooltip.io in conjuction with Intercom. The feedback we get is that they need more flexibility in addressing user issues. That's where Tooltip comes in. We employ 6 message types (a couple more in the works) from simple tooltips to draw user's attention to a menu item or decode unfamiliar term to page specific FAQs (see example - http://bit.ly/2bf9mr6) and more.
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