Retain AI: Winback emails

Maker

📌

Hello Product Hunt Community! I’m Sreya, product manager @ Chatdesk. I'm excited to introduce Retain AI by Chatdesk, a fully automated solution designed to help consumer brands on Shopify turn one-time shoppers into loyal, repeat customers. To start using our app, simply click install here (https://apps.shopify.com/retain-ai) and get started in a few steps. Brands often invest heavily in acquiring new customers, but retaining them is just as crucial. That's why we developed Retain AI. Our tool automatically creates and sends personalized, 1:1 emails to your customers 90 days after their purchase, encouraging them to return and shop again. Here’s what makes Retain AI stand out: Personalized emails in three clicks: Start sending with no work on your part. AI segments and chooses customers most likely to repurchase and generates personalized messages with images and promo codes. Requires no experience or marketing team: This product works particularly well for small businesses who may have less experience with email marketing and want to focus on building out their products. Let us take care of crafting and sending emails for you! Proven results: Brands using Retain AI see conversion rates far exceeding typical email marketing campaigns. We built Retain AI because we believe in the power of personalization and want to make it easier for brands to foster long-term customer relationships. We would love to hear your thoughts and feedback so we can continue to refine and improve the product. The app is free until your first conversion so you don’t start paying until you see value. If you have a Shopify store and are interested in beta testing our app, please email us at support@getretain.ai and we’ll be in touch soon.

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10mo ago

Pradhumn Vijayvargiya

Stella AI

@sreya_guha Congratulations on the launch 🚀 Looks promising, will ask few e-comm friends to give it a try

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10mo ago

Sreya Guha

Retain AI: Winback emails

Maker

Thanks @pradhumn_vijayvargiya! We appreciate you checking us out and recommending us.

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10mo ago

Sreya Guha

Retain AI: Winback emails

Maker

Thank you for your feedback @owenfar! In our work with over 1,000 ecomm brands at Chatdesk, we’ve found that retargeting customers who haven’t purchased in 90 days allows for peak winback rates. It’s on our roadmap to allow more personalization for customers who want to adjust these dates. Chatdesk also offers additional segmentation options for brands with more flexibility. Let me know if you’re interested!

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10mo ago

Richard Song

Epsilla (YC S23)

Amazing work @sreya_guha! The promise of personalized winback emails in just three clicks is a significant advantage for eCommerce brands. I'm particularly interested in how Retain AI segments customers for these emails. Is there any customization available for different customer behaviors or preferences?

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10mo ago

Sreya Guha

Retain AI: Winback emails

Maker

Thank you @renchu_song! Segmentation has been a main focus for us at Chatdesk. We’re currently working towards adding segmentation preferences for customers through RetainAI. If you’re looking for further segmentation and/or retention tools, feel free to reach out to me at support@getretain.ai.

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10mo ago

Kyrylo Silin

Telebugs

Hey Sreya, Have you considered expanding beyond email to other channels like SMS or social media retargeting? Congrats on the launch!

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10mo ago

Sreya Guha

Retain AI: Winback emails

Maker

Hey @kyrylosilin! Thanks for the support! Chatdesk does have existing tools that focus on customer retention on social platforms. RetainAI by Chatdesk was created as an extension of our current suite of products with small businesses in mind. We hope to be scaling to social in the future.

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10mo ago

Retain AI: Winback emails

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