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Response

Response

Generate a chatbot by uploading existing FAQs and documents

3 followers

Generate a chatbot by uploading existing FAQs and documents

3 followers

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Response is a chatbot that you can train in minutes by uploading FAQs, Docs and previous support tickets. Response saves founders and customer service reps hours by answering repeat questions that can be found in docs or previous support answers.
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Company Info
getresponseapp.com
Response Info
Launched in 2020View 1 launch
Forum
p/response
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© 2025 Product Hunt
AutoForm
AutoForm — Automate the busywork from your files and your tools.
Automate the busywork from your files and your tools.
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Launch tags:
Productivity•Customer Communication•Artificial Intelligence
Launch Team
Kam Leung

What do you think? …

Kam Leung
Kam Leung
Papercups EU

Papercups EU

Maker
At my previous startup we would get a huge influx of customer support tickets whenever there was a major release. Often times it would flood the support staff with very similar questions that could be found in FAQs or documents. So we have created Response to help founders and customer support reps with tedious response tasks. We realized that the bot cannot handle all scenarios so it comes with a default functionality of falling through to a customer support rep when it encounters a question that it is not familiar with. We built Response on top of Amazon Lex which is the same technology that powers Amazon Alexa! If you are a startup that is getting flooded with support tickets I'd love to chat and get your feedback!
Report
5yr ago
Mohamed Fergany
Mohamed Fergany

Convertedin 2.0

What is the Stack?
Report
5yr ago
Kam Leung
Kam Leung
Papercups EU

Papercups EU

Maker
@mohamedferganyt we use a python fastapi for handling the deep learning models along with a node express backend. Client side we use React and all of this is hosted on AWS :)
Report
5yr ago
Cyril
Cyril
ImprovMX

ImprovMX

That's clever! I like the idea! Good luck :)
Report
5yr ago
Cyril
Cyril
ImprovMX

ImprovMX

One thing though, where is your bot on your product page? It should be present, to show what you offer. (maybe I missed it?)
Report
5yr ago
Kam Leung
Kam Leung
Papercups EU

Papercups EU

Maker
Hi Cyril! We have a private beta at the moment while we are finishing up automating some steps that are manual right now and get some 1 on 1 feedback from the customers. We'll release a public demo very soon in the next few days
Report
5yr ago
Anna Filou
Anna Filou
@kam_leung honestly, it's a little strange that you chose to lunch on Product Hunt before launching your demo bot... As a potential customer, this doesn't really spark my interest because I can't try it out and see if it works.
Report
5yr ago