Opkit (YC S21) is an automated health insurance verification platform. Our software helps healthcare providers efficiently collect, verify and track their patients' insurance.
Hello Product Hunt!
I'm excited to introduce you to Opkit (YC S21)!
Opkit is a modern, developer-friendly health insurance verification platform.
Our tool makes it easy to:
1. Collect patient health insurance details
2. Verify coverage
3. Track changes to patients' plans
"Verification" = determining if a patient's health insurance plan is active, in- or out-of-network, and whether it includes relevant benefits such as copays, deductibles, etc.
We designed Opkit for telehealth companies and virtual medical clinics, who normally collect and verify patient health insurance details by hand.
Opkit's main feature is the ability to perform “eligibility checks”, or inquiries to insurance carriers about specific patients’ plans. Our software lets you send eligibility checks to hundreds of insurance carriers from across the United States, including most commercial and government carriers.
My co-founder @justin_ko and I are both software engineers, so naturally, our favorite part about Opkit is that it is SUPER developer-friendly. Just about anything you can do through the Opkit web dashboard, you can also do through Opkit's robust, well-documented JSON REST API.
Thank you for your support today! We're excited to hear your feedback and questions. :)
@justin_ko@wdrevno Thanks Will! You're hinting at something big... While Opkit is designed for "providers" today, there's no reason our software can't be leveraged by developers to build amazing new healthcare apps. We are really excited about this possibility!
Congrats on the launch guys - But since the customer is putting in details so how do you ensure the security and privacy of user data within your product?
@shivi_jalota Great question Shivi! Of course, it's extremely important that we take care of customers' data. Our customers trust us with not only their data, but also their patients' Protected Health Information (PHI), which is protected by HIPAA.
I've already addressed this in my response to @saraiki_vloger (https://www.producthunt.com/post...), but I'll reiterate here:
* Opkit is HIPAA compliant and SOC 2 Type 2 certified
* We are built on AWS, the leading secure cloud, and use AWS security best practices (I myself was a cloud infrastructure engineer in a past life, so I geek out about this!)
* We use Vanta's continuous monitoring solution to make sure our software, systems, etc. are always configured according to our policies
You can see an overview of our security and compliance posture here: https://trust.opkit.co/
I still can’t believe how painful it is to share my insurance with a doctors’ office and have no idea how much I’ll actually be charged at the end of a visit. I’m hoping Opkit will fix this — is that the case?
@hcallaway17 Yes! I'm so sorry that this is your experience. Sadly, it feels like something that Americans universally go through when they visit the doctor...
Opkit's software helps telehealth companies (and maybe one day traditional doctor's offices?) to understand what your insurance coverage is _upfront_, so you have better visibility into your coverage and fees. We think our software can make a huge dent in the "price transparency" problem that affects the US healthcare system!
Our ultimate goal is to create "Stripe for healthcare": a Stripe-like checkout flow for transactions involving health insurance. Imagine - a world where using your health insurance is as easy and routine as using your credit card!
@hcallaway17@shcallaway following up on this one, is there a user-facing element? It seemed like Hadley was asking if the user would know the cost, but it seems like only the provider will know, and then its the user's responsibility to ask?
@hcallaway17@nick_depaul There is a user-facing element! It's not featured in our demo video above, but Opkit also has a patient-facing card-upload experience, which we call "Collection Pages". This is a "middleware webpage" (similar to Plaid) that allows the patient to conveniently share photos of their insurance cards with the provider (without having to download a special app). This is first patient touch-point, and we hope to expand it/improve upon it so that patients can have more visibility into their coverage and fees.
Love seeing products like this, we need more of them.
It's borderline criminal that we have updated, fast, redundant, and stable infrastructure for things like Ads, but our health related data and metadata is stored in the infrastructure equivalent of the dark ages.
Kudos Opkit!
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