Hi guys!
We've created OpenVoyce because we wanted something to brainstorm features with our users. Uservoice was what we had in mind, but it was way too pricey for us, especially for side projects, and we didn't need the top notch analytics that were bundled in it. So we decided to build our own product.
Fast forward a year and a half, after beta testing it, we decided to open it, because we're probably not the only ones in that case. For people building side projects, good news: you now have a Uservoice-like app for free, if you can manage to stay under 20 posts (which should be plenty enough for side projects), no credit card required. For people more invested in their product, you now have a simpler version of Uservoice for a fraction of the price.
There's an other differentiator we built with time (like music composers say : don't be afraid to copy your favorite artists, you won't end up doing the same thing anyway). Uservoice suite is really data centric, it's all about big numbers. To follow the recent years trend on more human support, we decided to focus on communication rather than numbers. We want you to brainstorm with your community, which is a great way for building a community in itself.
For this, we focused strongly on making discussions relevant. Rather than having people saying the same thing again and again, and sorting it out through metrics, we added some advanced NLP techniques to make sure there are no duplicates to begin with (or at least, the least possible). We want every word to matter and discussions to be the more human like possible.
Let us know your thoughts!
Glad to see you guys on here! I've been a happy user for about a month now. Love the simplicity of it, I think it's a perfect fit for a lot of small/med companies that just want to implement something like this quickly without the cost of UserVoice. Over the last month, I've seen quite a few new ideas implemented from their own page and had excellent support from Olivier and the team!
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OpenVoyce