Learnd

Reduce customer support with a personalized knowledge base

1.0•1 review•

8 followers

Reduce customer support with a personalized knowledge base

1.0•1 review•

8 followers

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Knowledge base software

Educate users without repeating yourself over and over in live-chat. People don't like to navigate in helpcenters for hours, so give them answers immediately. Designed for SAAS who want to reduce time spent on customer support, increase retention and MRR.

Free Options

Launch tags:

Web App•User Experience•Customer Communication

Launch Team

Arnaud Belinga

Breakcold

Maker

Hi everyone! 😄 I am really happy to show you what we've built with @matteolefloch for the past weeks. With our first SAAS, we really had trouble educating our users. People don't like to navigate in a knowledge base and we were repeating ourselves in the live-chat 80% of the time 😪 So we came up with an internal tool to display the right knowledge base articles to customers depending on where they are on your website/web app. You can also integrate articles anywhere with our pre-made buttons. You can use Learnd with or without a live-chat thanks to our widget and sidebar modes. We are offering a lifetime deal, so make sure to check it out once in the app! I hope that you'll create unique & unforgettable knowledge bases for your customers! In the meantime, we'll be around all day to answer your questions :) Would love to hear your feedback! I document our journey on my twitter: https://twitter.com/ArnaudBelingaCX Love ❤️

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4yr ago

Pierre Kraus

Love the UI, it looks very intuitive. Congrats on the launch!

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4yr ago

Arnaud Belinga

Breakcold

Maker

@pierre_kraus Thank you Pierre, we try our best to make it as intuitive as possible! Especially with a product with few features at the moment, it's really important. Open to feedback to improve it even more! :)

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4yr ago

Pierre Kraus

@arnaud_belinga1 I think it's key to have few features that works well and are easy to use instead of a lot of them with an average UI and some bugs. Well done!

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4yr ago

Arnaud Belinga

Breakcold

Maker

@pierre_kraus Thanks for the support :)

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4yr ago

Abhi S

Cosmos Video

Have been looking for a better solution for help docs/knowledge base for a while. Existing stuff from quite large players in the market are super sub standard. This looks very cool and I think it'll solve a major pain point. Will give it a try. Nice work!

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4yr ago

Arnaud Belinga

Breakcold

Maker

@awbcer Thanks Abhi for your comment, we believe there is room in the market for a new solution like ours. Looking forward for your feedback on the product :D

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4yr ago

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Learnd

Reduce customer support with a personalized knowledge base

Reduce customer support with a personalized knowledge base

Learnd

Reduce customer support with a personalized knowledge base

Reduce customer support with a personalized knowledge base

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