Hello! I'm excited to get feedback on this from the Product Hunt community, as I think this kind of tool should resonate with people making things. Here's the quick backstory: A few months ago, I built a small app to help me keep in touch with people. Eventually, some friends encouraged me to release it, but since I built it specifically for myself with limited functionality, I didn't know if it would resonate with others. So, when I launched Kit publicly, I was most interested in new users' initial impression. To get this feedback, I sent users an email two days after signup asking what they thought. The email was mostly plain text with voting links for "I love it", "There's something there" and "It's not for me". Clicking an option took the user to a form where they could add additional comments. Because these users had just signed up, and the format was simple, the response rate was amazing (about 40%), and I learned a ton about how the app was and was not resonating. This early feedback is critical. If users don't love a product right away, they're most likely going to churn (almost direct correlation for Kit). Engaging users before they abandoned allowed me to get their feedback and keep them interested. Now, I wouldn't launch a product without asking this question. So, I moved the code out of Kit and created Gutcheck*. I think it should be very useful to any new-ish app that wants to make sure their value proposition is landing with new users. I know there are a million surveys tools, and tons of survey types (NPS, Product/Market Fit, CSAT), but in those first couple days, "What do you think?" is a very useful question. So I built Gutcheck to be a simple way to do that.

You add some code to your app (similar to how you'd integrate Mailchimp)
You customize the email content and delay time
Gutcheck sends survey (and reminders), and asks follow up questions depending on their rating
You're alerted about all new feedback

So, that's it. I'd love any and all feedback this community has. Bring it on. * FWIW, I still don't love the name, but sometimes you just need to launch the damn thing.

Brenden Mulligan

Spacepod

Maker

5yr ago

Bram Kanstein (@bramk)

Idea Stash

I love it! Very cool how you came up with this :) I totally agree on asking this question early on. I can't integrate your tool in my course but I immediately added this question to the post-purchase drip campaign :D

@bramk thanks!

Laura Gluhanich

What's the best piece of feedback you got from using this with Kit?

@lauraglu1 It wasn't single feedback. It was that the majority of people felt there was something interesting about kit, but didn't love or hate it. Showed that I had intrigued them with the overall concept, but utterly failed to wow them (not surprising since i built it for myself). The specific feature-feedback I got from the people who didn't love it was that without notifications of some kind, they forgot to use it.

Gutcheck

Measure your users' first impression

Measure your users' first impression

Gutcheck

Measure your users' first impression

Measure your users' first impression

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Do you use Gutcheck?

Do you use Gutcheck?