Gleap

Gleap

The best AI-first customer support and feedback platform

4.9•21 reviews•

219 followers

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Gleap is the visual customer communication and triage platform for web and mobile apps. Gather feedback with video action replays, screenshot bug reports, and in-app feature requests, ratings, and surveys. Review, prioritize, and respond in one gleeful place!
This is the 3rd launch from Gleap. View more
Kai by Gleap

Kai by Gleap

Meet Kai, Gleap’s AI-driven customer support hero
Upgrade your customer service with Kai, an AI bot that automates support using website context, FAQs and help articles. Plus, use our visual editor to create custom chatbots and streamline support. Revolutionize your customer service with Kai today!
Kai by Gleap gallery image
Kai by Gleap gallery image
Kai by Gleap gallery image
Kai by Gleap gallery image
Kai by Gleap gallery image
Free Options
Launch tags:
Customer Success•Developer Tools•Artificial Intelligence
Launch Team

What do you think? …

Lukas Böhler
Maker
📌
Hey everyone, Lukas here, the found of Gleap 👋 Ready for a game-changing update that will revolutionize your customer support? We're thrilled to introduce you to Kai - our AI-powered sidekick that makes customer support smarter and easier. 💬 With Kai, you can automate responses using context from websites, FAQs, and help center articles, significantly reduce wait times for your customers, and lighten the workload for your human support team. Plus, Kai seamlessly passes the conversation to human teams for more complex questions, ensuring an even smarter and more efficient support experience over time. 🤖 But that's not all - with Kai come custom bots designed by you to scale every part of your business, collect qualified leads, and triage conversations for seamless support. Create your own bot with no coding skills required, and easily design and implement workflows tailored to your specific needs. 🌟 We're eager for you to experience the power of AI and witness firsthand how it transforms customer support processes. With Kai by your side and our customizable bots, you'll no longer need to worry about first-level support or resolution times. 💭 Please share your thoughts and suggestions on how we can continue to improve Kai and enhance the Gleap platform in the comments below. Happy Gleaping! Lukas
Jan Hecker
💡 Bright idea
@lukas_bohler incredible in which paste you're releasing incredible features!
Nitesh Manav
Have always loved the design of Gleap. Glad to see it coming up with an AI update. Will use it tonight, if it's available for existing LTD users.
Lukas Böhler
Maker
@niteshmanav thanks for your comment. Kai is an add-on to all of our existing plans. Due to the nature of external GPT-4 costs, you will need to have a credit card on file to make use of Kai. It's priced $0,06 for every 1000 tokens used. This is the equivalent of around 750 words. If you'd like to trial Kai or activate the add on, simply reach out to us on Gleap and we will happily make this work for you :)
Neha
Congratulations on the launch of Kai by Gleap ! cutting-edge AI bot and chatbot visual editor.
Lukas Böhler
Maker
@neha_joshi8 Thanks a lot for your comment :) Really excited on what you can achieve with Kai.