fixa

Maker

📌

hey there 👉👈 this is my second launch of an open source product here on product hunt. and this time it’s in voice agents. 🗣️ @oliver_wb and I were both voice agent developers at PlayHT – and, in order to find bugs in our agents, we would spend countless hours manually calling them and listening to conversation recordings. so, we’ve decided to build an open-source platform that does this automatically. how does it work? 🤔 1. run tests 📝 our voice agents will call your voice agents to test them out. you can run tests via github actions, API call, or directly in the UI. pinpoint exactly where errors occur in the audio along with an analysis of what occurred. 2. monitor production calls 📞 we help you identify latency, interruptions, and correctness of your calls in real-time. set up slack alerts for calls where latency goes above a certain amount or when the agent fails to collect the user’s email address, etc. check out our website at https://www.fixa.dev get started for free - no demos, no commitments, only pay for what you use. and make sure to star our github - https://github.com/fixadev/fixa let us know if you have any feedback in the comments below!

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5mo ago

André J

I recently chatted with the slack support. I felt it was a bot, because it could never get anywhere. Just kept the convo going without resolution. Is there a way to test resolution ability? I guess thats when you ask for a real human?

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5mo ago

Jonathan Liu

fixa

Maker

@sentry_co fixa is primarily focused on voice agents for now, not chat bots, but yes there could be a way to test resolution ability by running a bunch of test cases with the bot and analyzing chats in production where a resolution was not reached. in your case, I would recommend that you ask to talk to a real human 😭

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5mo ago

André J

@jony1266 The emails Kept replying with Real first names. So I didn 't want to offend anyone by indirectly calling them a robot 😅. I got out of the infinite loop by replying with a proper turing test question. I think their mainframe blew up after that and I never heared back. I guess when it comes online again it will continue 😅

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5mo ago

Jonathan Liu

fixa

Maker

@sentry_co 🤣🤣🤣 oh my

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5mo ago

Sam @CRANQ

Wow, what's been the choice to allow it to be open-source, apologies if that's not a smart question but I'm intrigued :) I guess we'll be able to achieve a bunch more now that you guys have made this available though!!

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5mo ago

Jonathan Liu

fixa

Maker

@cranqnow not a dumb question at all! we decided to go open source for 3 reasons: 1. build developer trust - for a dev tool, we believe that transparency is key, and being open source allows us to do just that. this also helps with distribution, with people recommending us to their friends, if they trust us and love the product. developers, being highly technical, can also self host if they prefer (especially important for enterprises who need on prem deployments). 2. handling sensitive data - we're processing thousands of user call recordings a day. allowing you to inspect how exactly a call is processed gives you peace of mind that we aren't doing anything sus with your calls. 3. testing / observability should be accessible to all - we believe that testing and observing your calls is a crucial part of the development process, and anybody developing a voice agent should be able to use these tools regardless of budget.

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5mo ago

Sam @CRANQ

@jony1266 Ahhhh ok this makes a lot more sense to me! Thank you very much for making it clear!! Of course there’s a lot to be said for getting kudos for contributing to the community & not necessarily asking for anything in return etc. Naturally the sensitive data part is very clear too! Wishing you the best of luck with the rest of the launch!! I appreciate you taking the time to help me understand more!

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5mo ago

fixa

open-source voice agent testing and observability

Do you use fixa?

Review fixa?