EverAfter

Hello, Product Hunt! We're thrilled to be back! ✨ Roughly a year ago, we had a major release on Product Hunt to allow companies to build experiences for their self-service segment. It was a great decision back then, as the efficiency trend came back to life with the economic downturn. Since then we’ve been working hard to provide all the needed modules to create a true B2B Customer Interface, which goes beyond the original design, but also allows ultra-personalization, collaborations, and insights to keep the interface as valuable as it can get. It might not be clear to the techy and product people among you, why SaaS companies would need to build a Customer Interface if they already have their core product. I didn’t get it in my early days in tech as well. I was a young product manager, believing with all my heart that what we designed and delivered to our users would make them successful. Until I found out that there is another department in the organization that is ACTUALLY responsible for the success of our customers, and it is called ‘Customer Success’. 😱 Well, if customers can’t succeed on their own, and the business revenue all comes from existing customers, I figured it was a smart decision to build those departments. Over the years I’ve worked closely with CS departments, discovering more and more how those people are covering many things that are not part of the product - helping customers set complex flows, consulting on best practices, providing custom reports and insights, creating project plans and delivering dozens of presentations from various sources. They basically created a thick layer of service on top of the product, that they orchestrate and deliver personal and curated emails, spreadsheets, and slides. All of this hard work is to try and push the customer to take action and move forward. If only they could design and build those services in a way that is digital, personalized, actionable, connected, and collaborative…. Well - now they can! 😍 And actually, they can do much more with all the robust features - 👉 Robust design capabilities 👉 20+ smart no-code widgets 👉 Multi-level personalization options 👉 Endless bi-directional integrations 👉 Analytics and insights on your customer interactions 👉 Custom experiences for digital-touch and high-touch, customers and partners And lots of creative freedom! Curious to learn more? Check out our website, watch some of our customer’s stories, and schedule your own personalized demo with the team 😍 We can't wait to embark on the next exciting phase with you!

I might not be so objective here, but a product like this is a dream come true to so many CS teams all over the world! Happy to be part of this

Love this! 👍🏻 are you competing against Gainsight, ChurnZero and all those?