Hi there, I'm Zander, co-founder of Doorman. After months of white boarding and embarrassingly abstract discussion, we're thrilled to finally release the completely rebuilt Doorman iOS app, now with Returns Shipping in addition to our core Package Delivery service (get all your online shopping delivered to your front door on-demand until midnight, 7 days a week).
So if those shoes we delivered don't fit, we'll also pick them up and get them shipped back for you!
Kapil (CTO), Zach (Creative Director) and Kevin (iOS Engineer) dug deep to completely rethink the app - there's even a screen we internally call the Serenity Screen, because it's supposed to make you feel calm once your delivery is scheduled :)
There's a ton of other new features as well, including:
- Add to calendar
- Delivery rating
- Driver photo display
- Package photo display
- Branded retailer logos
Would love to hear your feedback!
Awesome product. Solving a major customer experience pain point. Everyone gets excited to receive something they order online. But when the person is not home to receive the package and then has to wait longer or finds out the package never came because someone took it then we all wish something like Doorman existed.
The app is beautifully designed, carefully executed, and led by a talented group of guys. I look forward to seeing the growth of Doorman. I visualize seeing their logo all throughout NYC, San Francisco, and all the major cities very soon. They are creating a delightful experience for customers and it should be exciting to watch the team progress in the future.
Cheers!
Great product! I have seen way too many of those yellow UPS delivery notices living in SF and it has always been a nightmare to pick up my packages. I have used doorman a couple of times now and it always works perfectly and they are delivered within the 2-hour window. The first version worked fine but the redesign is a huge improvement on the entire experience. Thanks for solving this package all too common problem!
Garden
Garden
Garden