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Commune

AI-powered Community Platform for customer-led growth

5.0•10 reviews•

531 followers

AI-powered Community Platform for customer-led growth

5.0•10 reviews•

531 followers

Visit website
Knowledge base software
•
Customer support tools
•
Community management
Q&A forum, Knowledge base, User training, Newsletter, Event management...all in one place. Commune works as a customer communication hub and strengthens community engagement by displaying optimized experiences for each customer with the power of AI.
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  • Reviews10
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Company Info
commune.us
Commune Info
Launched in 2022View 1 launch
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p/commune
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Commune gallery image
Commune gallery image
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Free Options
Launch tags:
Customer Success•Marketing•Community
Launch Team
Yuya Julien TakadaRei MagelShota Hashimoto

What do you think? …

Yuya Julien Takada
Yuya Julien Takada

Commune

Maker
Hey Product Hunt! I’m super excited to launch Commune, a customer community platform for customer success teams🌟 —How we got the idea— I and my co-founder used to run another startup and wanted to scale customer success by leveraging the power of community. However, all community solutions we could find were for creators, for a hobby, or for brand promotion and we couldn’t find any community software built for customer success teams to improve customer retention... So we decided to build it :) Being the industry leader with multi-million $ revenue in Japan, we’re super excited to launch Commune in English! 🥷 —How it works— Q&A forum, Knowledge base, User training, Newsletter, Event management...all in one place. Commune works as a customer communication hub for the CS team and strengthens customer engagement by displaying optimized experiences for each customer, all with no code. Quick overview of our value prop: 🚀 Scalable CS enablement (workflows to automate tasks, etc.) 👻 User experience optimization (status/behavior-based content optimization for users, etc.) 🏋️‍♀️ Hybrid of community and portal (reward system, user interactions, knowledge base, Q&A, etc.) Commune is razor-focused on a use case of the customer success community. We’d like to create the best community product with customer success folks! —So what’s next?— Please let me know if you are interested in playing with it! You can start for free, and we are thrilled to offer the professional plan($299/mo) free for 3 months to the PH community✨ Also, I'm happy to give you a quick intro session to walk through the features. DM me if you’re interested👉https://www.linkedin.com/in/yuya... Looking forward to your feedback :)
Report
3yr ago
Arthuro
Arthuro
@yuyatakada and the team, you did a fantastic job launching Commune. Keep up the good work and push it to the limit! 🚀🚀🚀
Report
2yr ago
Merve Cankiz Coruh
Merve Cankiz Coruh

Productool

@yuyatakada Congrats!
Report
2yr ago
Rei Magel
Rei Magel

Commune

Maker
@yuyatakada @mervecankizcoruh Thanks, Merve!
Report
2yr ago
Masato Otake
Masato Otake
Great product for achieving high customer satisfaction!
Report
2yr ago
Yuya Julien Takada
Yuya Julien Takada

Commune

Maker
@masato_otake Thanks Masato, it means a lot to our team members who have worked really hard to make it happen!
Report
2yr ago
Shota Hashimoto
Shota Hashimoto

Commune

Maker
Hello Product Hunt!! We're thrilled to announce the launch of our product, Commune! Commune is a customer community platform for a team who wants to realize scalable and effective customer success! Please let me know if you are interested in playing with it and have any feedbacks! Looking forward to your comments!
Report
2yr ago
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Do you use Commune?

5.0
Based on 10 reviews
Review Commune?

Commune is a highly regarded community success software from Japan, widely adopted by major companies like Sharp, Nissan, and JAL. It stands out for its focus on enhancing customer success staff efficiency and offering high-touch community management support through consultants. Users appreciate its ease of use, no-code capabilities, and comprehensive features for community growth. The platform is praised for its ability to streamline community management and its potential to drive sales and benefits. Overall, Commune is seen as a sophisticated and promising tool for community engagement.

Osamu IwasawashingoSotaro Kanaya
+7
Summarized with AI
Pros
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Osamu Iwasawa
Osamu Iwasawa
•1 review
Commune is a community success software from Japan. In Japan, Commune is already widely used by major companies such as Sharp, nissan, and JAL, as well as SaaS companies, and has gained the top market share in Japan. Global competitors are Insided, Tribe, and Khoros. Commune's main strengths against competitors are its functions that focus on improving the work efficiency of customer success staff and its high-touch community management support provided by commune’s consultants.
Report
2yr ago
Yuna Davies
Yuna Davies
•1 review
It has key features for growing the community. Easy to set up and also customize. Can't wait for more updates!
Report
2yr ago
shingo
shingo
•1 review
Great product! Mr. Takada kindly teaches.
Report
2yr ago