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Cirkul

A water bottle that customizes the flavor of your water

2.5
•195 reviews•

58 followers

A water bottle that customizes the flavor of your water

2.5
•195 reviews•

58 followers

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Physical Products
Cirkul is a water bottle that provides custom flavors for your water.
  • Overview
  • Launches1
  • Reviews195
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Company Info
indiegogo.com/projects/cirkul-transform-your-water-fitness-health
Cirkul Info
Launched in 2017View 1 launch
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p/cirkul
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Cirkul gallery image
Launch tags:
Health & Fitness•Drinking•Tech
Launch Team
Rui DelgadoGarrett WaggonerAndy Gay

What do you think? …

Kat McCaslin
Kat McCaslin

Beside that the product was a bit high priced I would have continued to use them but when they take my money and refuse to give it back i would never use them again

Pros:

Some of Flavors are very good

Cons:

They make a mistake and refuse to make it right. They will ignore your messages and there is no way to contact someone personally. no refund

Report
7yr ago
Kristine Sinek Grigoli
Kristine Sinek Grigoli
@kat_mccaslin I had the wrong cartridge sent I emailed them and heard back the next day and they made it right.
Report
6yr ago
Rita Klahorst
Rita Klahorst
@kat_mccaslin I ended up buying mine from Ebay because I heard about these issues.
Report
6yr ago
Kimberly Reeves
Kimberly Reeves
@kat_mccaslin @kristine_sinek_grigoli I find that hard to believe.
Report
6yr ago
Connie Watts
Connie Watts
@kat_mccaslin I guess it depends on how you talk to them. One year in, no problems, I always get a response. Politeness will get you a long way!
Report
5yr ago
Paul Clo
Paul Clo
@kat_mccaslin That us why as much as I love the flavors, I'll never buy from them again. I have to change my credit card because of them.
Report
5yr ago
Paul SanStrong
Paul SanStrong

I love this product! Yes its not perfect, sometimes there is a little but of leakage but nothing crazy and ultimately its WATER so it wont kill you! I have never had my bottle "spit at me" as some have said but maybe i have just been lucky. Some of the complaints i have heard are headaches, cost, customer service and "flavor intensity". Headaches....its sucralose (Splenda) in many of the flavors. This can and does cause headaches for some people. I feel blaming this on the manufacturer is unfair. If you have an artificial sweetener intolerance then yes you may get headaches. Cirkul has many options without the sucralose to relieve this possibility. As far as cost, that's a personal choice. You get what you pay for and choose what you pay for. This is not a necessity and noone is forcing you to buy it so if you think it costs too much, then don't buy it. Keep in mind the intent is to not "only" drink the flavoring but also alternate with just water. Supply and demand, enough said on that. Customer service, i havent had any issues with this at all, as a matter of fact it appeared someone had stolen the bottle from our shipment and they quickly replaced it with no fuss. The last item, falvor intensity, seems like an especially silly complaint. "10 is too strong, 1 tastes like water", really? Thats kind of the concept, find something in between that you like is sort of the point! Bottom line is its a unique product with some nice benefits if you choose to use it, and if you dont the world and life will still continue to move forward.

Pros:

Nice selection of flavors, unique concept, good customer service, love the adjustable strength

Cons:

Leakage at times, a little pricey but manageable

Report
7yr ago
Stephanie Johnson
Stephanie Johnson
I love what you said I agree with you 100 percent one thing I would like to add is I also haven't had any issues with customer service. One of the things is people are complaining about is getting your money back. When you all started your trial I can guarantee you knew if you liked it within the first week so if you called customer and couldnt get ahold of them to cancel easiest thing is to put a stop payment on your card or at your bank. Great review
Report
7yr ago
Rose
Rose
There's always going to be those that complain cause they want something for nothing.
Report
6yr ago
Noneof Yourbusiness
Noneof Yourbusiness
@rose_ridley there are also people who complain because a company took their money, sent them a broken product, then refused to refund, return, or replace. Just because you had a good experience doesn't mean the people who didn't shouldn't be heard.
Report
6yr ago
Stacy Marie Rangel
Stacy Marie Rangel
@paul_sanstrong you right on all of this
Report
6yr ago
Sheila Ullom
Sheila Ullom
Yes! I agree with you 100% I can't believe some of the complaints people are saying. The flavor setting one got me the most. Of course it's going to be super strong at 10 and weak at 1 lol. As for the complaints about the subscription, they are one of the good companies in that you don't HAVE to call them to cancel. They have the simple option on your account online to cancel. No contact necessary. I HATE when companies make you call them to cancel, so this was a huge plus for me. Not that I plan on cancelling anytime soon. My husband and I got our first bottles on Saturday and we are hooked! Love them and I'm finally drinking water. ^_^
Report
6yr ago
Tamara Kasson
Tamara Kasson

The product proved to be faulty and questionable in terms of quality and caused nausea. I would have ceased use and cancelled but cirkuls customer service made that quite difficult. Their website happened to not process attempted cancellations until it was too late. The bottle without the flavorings is useless as it leaks and spits water in one's face. I tried to connect and resolve the issue but they refused to refund the product I literally cannot consume and sent it anyways. I advise caution in trying their product and wish anyone luck who has the misfortune of dealing with their customer service. The whole ordeal was disappointing as the product seemed really great but fell short to say the least. Worst company, 2018.

Pros:

Appears to be a great product but..

Cons:

Leaks, spews water from spigot, doesn't filter h20, health concerns

Report
7yr ago
Alany Karaus
Alany Karaus
I agree, the customer service is horrible. They sent me 2 shipments in the same week and charged me for both. When I emailed to get it sorted out, they told me they'll just postpone my next order. When I told them that wasn't ok, they stopped responding to me and blocked me email.
Report
7yr ago
Karen Holliday Gomes
Karen Holliday Gomes
I had a similar issue with their customer service. Absolutely useless!
Report
6yr ago
Tracey Smith
Tracey Smith
Same thing here. I tell everyone what a horrible company this is.
Report
5yr ago
Kara C
Kara C
@teakup yep they still have horrible customer service. Wish I read these reviews before I signed up.
Report
4yr ago
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Do you use Cirkul?

2.5
Based on 195 reviews
Review Cirkul?

Cirkul, a customizable water bottle, has received mixed reviews. Many users appreciate the variety of flavors and the ability to control flavor intensity, which has helped them increase their water intake. However, numerous complaints highlight issues with flavor longevity, with cartridges often not lasting as advertised. Customer service has been criticized for being unresponsive and unhelpful, particularly regarding returns and refunds. Shipping delays and packaging issues have also been reported. Overall, while some users find Cirkul beneficial, others are dissatisfied with its performance and customer support.

Legz B.Love God Firstgreavesw  imaansh
+192
Summarized with AI
Pros
Cons
Reviews
Helpful

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Pros
helps increase water intake (31)
variety of flavors (29)
flavor customization (21)
available at retail stores (11)
stainless steel bottle option (6)
Cons
flavors do not last as advertised (53)
poor customer service (49)
slow shipping (39)
expensive cartridges (27)
artificial aftertaste (26)
inconsistent flavor strength (21)
leaking bottles (19)
auto-ship issues (16)
difficult to drink from (16)
no refund policy (16)
Russell Ramsey
Russell Ramsey
•1 review
I always heard good things about the cirkul bottles and I was excited to start using mine because I wanted to start drinking more water, but my experience has left me very disappointed. I received my first order and the first couple of flavor cartridges I used were inconsistent and ran out of flavor after 3 refills of water (they claim it last 6 bottle refills set on 4) so I just figured I received a bad batch or something so I emailed them and they said it might be because of one of the gaskets on my lid and gave me a mile long list of things to try and offered me 3 free cartridges for my troubles. Well it turns out all the cartridges run out between 2 to 4 refills of water and they are all very inconsistent, I tried everything to fix it, I even bought a couple new lids. Every time I contacted customer support about it, they gave me the same mile long list of things to try that didn’t help anything. Another thing I didn’t like was the shipping takes way too long, even with expedited shipping, that you have to pay extra for, still takes over a week. My last order, they didn’t send half my items and I had to message them 3 different times over a course of a week before they emailed me back, and they pretty much ignored everything I said in the previous emails. I think the only reason they finally emailed me back was because I filed a complaint with the BBB. I would not recommend this product because of the inconsistency of the flavor cartridges and because of the horrible customer support.
Report
3yr ago
Robert Steinborn
Robert Steinborn
•1 review
Commercial sold me , so I bought to give it a whirl and there’s a lot of catches, the numbers of 8 bottles is very unrealistic if you get flavoring you want . Even at level 3 I still only got like 3/22 oz bottles filled . So when weighing out the water purchase and the flavor , in the end it cost much more than flavored water bottles . I don’t recommend .
Report
3yr ago
Kelly Cornell
Kelly Cornell
•1 review
A lot of these reviews are spot on. I have found a few flavors that I really like and some that I don't. My aggravation comes with the fact that I ordered my last order 3 weeks ago to get it in time before I ran out. I received an email on 7.5.22 stating my product has shipped. After getting no response from customer service after 3 tries, I actually reached out to the carrier. They informed me that the label was printed on 7.5.22 from the vendor but has yet to make it to them to ship to me. I asked if he had a phone number because I have searched every where for one for customer service, I was informed that there is no customer service number that you can call. I have emailed multiple more times with no response from vendor. The slurping noise is very embarrassing to say the least! I don't think they know what customer service is!
Report
3yr ago