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Are Webhooks ready for “as-a-Service” treatment?

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Webhooks have become the glue holding modern SaaS together. Stripe, GitHub, Shopify, Slack — they all rely on them.

But once you’ve built webhook delivery at scale, you realize it’s not “just a POST request”:

  • Retries & exponential backoff

  • Dead-letter queues

  • Signature verification & replay protection

  • Monitoring & observability

  • Customer support when events go missing

We just published a deep dive into the idea of Webhook-as-a-Service (WaaS) — what it is, why teams are adopting it, and whether it deserves to be a standard developer primitive like storage, queues, or databases.

👉 Read the full guide

Curious to hear from this community:

  1. Have you built webhook infra in-house?

  2. Would you trust a 3rd-party WaaS provider?

  3. Or do you think this is still too niche to become “infra-as-a-service”?

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