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Productboard
The customer-centric product management platform
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Alex MacCaw

productboard 2.0 - The product management system for makers who care

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productboard is the product management system that helps you get the right products to market, faster. Understand what users need, prioritize what to build next and rally everyone around your roadmap.

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Hubert Palan
Maker
Hi all hunters and makers! 👋 We are so excited to share with you a major update to productboard. Today, we are introducing productboard Portal 🎉 - a whole new way for product makers to connect with their customers and validate and collect feature ideas, share what’s planned, and celebrate product progress. You know, I am a bit of an idealist. Purpose matters to me. So I want to say that we started productboard couple years back because we felt that static spreadsheets, stale slides, long, disorganized feature backlogs, and disconnected feature request forums were just terrible tools for product makers who really care about creating something wonderful, something excellent. You know, not the mediocre, feature-bloated stuff, but products where everything has its place and purpose, where every little feature and interaction delights you, where you just know that whoever made them, really understood you and took the time to make something that matters to you deeply. We saw an opportunity in making a product that would connect deep customer insights directly to feature ideas; a product where you could then organize all your ideas, score them against important product criteria, and make sure that the features you choose to prioritize and put on your roadmap, are the absolutely best ones given your strategic objectives. We felt that all of us, product makers, deserve better and so we made productboard. Today, at the time when productboard helps over 600 product teams make excellent products, we are launching the Portal because we heard from so many of you that getting the pulse of your customers is more important than ever. We heard and observed that having a channel that helps you collect customer insights at scale and at the same allows you to keep your product community engaged, is priceless. The Portal is available as part of our early access program to all our free trial users and customers. We also have a $100 coupon for all you hunters here, check out the product screenshots section. Give productboard and the Portal a try and let us know what you think. Or submit your suggestions directly to our very own portal! https://portal.productboard.com/pb Thank you!!! Hubert
Andreas Galster
@hpalan Congrats on yet another awesome feature set for productboard. You guys and gals rock! Love the portal already! Any chance we could interview you how you're building for www.product.cafe - an online community for PMs I'm building? PS: Still wish you'd have a lighter plan with less contributors for smaller teams of 5-10 people or so :).
Siobhan O'Rorke
@hpalan This looks awesome! What a great job 😻 We'd love to integrate with Zenkit when you release your API (https://zenkit.com - an online project management app). Do you have an ETA on that?
Hubert Palan
Maker
@andreas_galster Thank you, Andreas! Would be delighted to share what we've learned with your community! On pricing - that is a never-ending topic... we will be iterating on it for sure!
Larry Kokoszka
@hpalan Awesome looking product and great job on focus on the product on one specific goal. Considering signing up but have a question about the pricing. i.e. what's an editor and what's a contributor? If we have two founders and our UX designer on, it's $300/month and only 50 customers can be 'contributors'? Or we can put one founder as the editor for $100/month, and founder 2 and designer (and the rest of the team) as contributors and all of our customers can comment and participate in the process. Can you clarify that please. Thanks!
Hubert Palan
Maker
@siororke Thank you, Siobhan! We try to underpromise and overdeliver 😀 so no ETA, but integrations and APIs are going to be an area of focus soon!
Kate Pljaskovova

We've been using productboard to build our MVP and it helped us to get everybody on the team on board with what we're building and kept us focused. I love that productboard helped us also gather feedback from different sources (Intercom, emails and various conversations) so now we're processing the user feedback and planning our next product improvements - all in one tool. That's just the best!

Pros:

Best for connecting user feedback and product features. I love the intercom & trello integration!

Cons:

We love using them for our product, never found anything similar.

Ash Williams
Maker
Thank you for the kind words Kate ! 🙏
Clay Smith
Looks great guys! Well done. Do you have an API?
Hubert Palan
Maker
@dclay Hi Clay! We have APIs, but we haven't made them public yet :) want to make sure we understand all the use-cases really well before we open everything up! You can let us know how you'd want to integrate right on our product portal here: https://portal.productboard.com/...
Clay Smith
@hpalan Done. When your API is ready we'd love to build an integration and add you to our App Directory. Will keep an eye our!
Joe Kaz

Productboard led to the death of spreadsheets and emails at our company when it came to product management. I've become a true fan of this solution and the great way it solves such a painful problem. Before adopting we played with Aha! who are a competitor, Productboard blew them out the water as far as I am concerned. Love it.

Pros:

Clean UI, focus on solving the core problems, great team who listen

Cons:

Rich formatting of text would be nice but I know the team are working on it

Hubert Palan
Maker
Thank you, Joe! Sorry about the formatting and thank you for your patience! A rich-text editor that supports copy/paste from all the different formats out there and that is reasonably easy to build on, so that we can have our snippets working just right, is quite an engineering challenge, but we will get there!
Vu Hoang Anh
Congrats on the launch! I love the design and your product looks great. 🎉
Hubert Palan
Maker
@helloiamvu Thank you for the kind words! 🙏
Dmitriy Molev

Wow product, for real. I didn't remember last time when a product was so natural in use and so perfectly solves the need. You feel how a team crafted each details and each feature. Great job! And I could not name any close substitute.

Pros:

Simple and very clear tool to cover the PM job cycle: Collect ideas > Set priority > Put into roadmap > Track progress

Cons:

Nothing.

Hubert Palan
Maker
Thank you so much for such kind words Dmitriy!
Andrew McDermott

We've been using ProductBoard for just over a year and it's made a major difference to how we have designed and developed the MVPs and started the pilot process. Including research in the same space is great and the new portal will help massively

Pros:

Great UI, simple and intuitive, clearly laid out, updated regularly, great support - fast and helpful, and open to new ideas

Cons:

Perhaps more integrations?

Michal Těhník
Maker
Thank you for your review @macca_mk! ;) Could you please let us know what kind of integration you want to see in the future? https://portal.productboard.com/pb
Andrew McDermott
Hi Michal - I was thinking along the lines of Microsoft's VSTS and Teams applciations, both of which we use at an organisational level and which would help us cut down on the time it takes to copy info between the services as well as ensuring accuracy and better communication
Steve Wikeley

Productboard has eliminated all of my spreadsheets, decks and docs recording user research and put them in a actionable process. It's then removed my feature lists in asana and once again put them into a actionable process. If you manage a product - it's a must! 😇

Pros:

The ability to link research directly to features which helps prioritse what to work on next is incredible.

Cons:

Nothing yet. Any little bugs I find their support are straight on it!

Hubert Palan
Maker
Thank you, Steve! Elimination of spreadsheets and decks is what we are after! Glad to hear it is working! 😀
Vaclav Bedrich
Congrats! Slick design. Hope you're gonna hit all the goals for the next year :).
Hubert Palan
Maker
@vaclav_bedrich Thank you Vaclav! We will! 😀
Marek Dlugos
Wow! Looks amazing!
Hubert Palan
Maker
@marekdlugos Thank you Marek! Looking forward to hearing any feedback you got!
Jirka Třečák
Configurations on an amazing launch, the new Portal looks super sweet - cannot wait to start using it. An open API would definitely allow your product to grow even faster!
Geda Juškaitė
Maker
Thanks @jirka_trecak! ;) You can let us know what you would like to use the API for here https://portal.productboard.com/...
Jordane Giuly

Great tool overall

Pros:

Great UX, cool support, nice roles

Cons:

a bit laggy when you have a lot of data

Michal Těhník
Maker
Thank you for your review @jordanegiuly! 😎 Could you please contact directly with your performance issues? Thank you
Satish Chandra
I have been using the app for 3-4 months now and want to say it’s tailor made for product managers and owners. Productboard is an awesome app!!!
Hubert Palan
Maker
@i_satishc Thank you Satish! Really appreciate the support!
Igor Ozherelyev
Fantastic stuff, looks great 👍 surely will try it soon 👏
Hubert Palan
Maker
@oiv Thank you Igor! Let us know how we can improve once you try the product!
Igor Ozherelyev
@hpalan Onboarding in the app is fantastic! 👍 So clear what to do next after watching videos. Will you guys do the integration with Asana?
Rene Hörmann

We build and grow www.yumpu.com with Productboard - Thank you!

Pros:

Best in product development

Cons:

No cons for today - we love the new version 2.0

Sam Goudie
We're BIG productboard fans at doopoll. Great to see the product develop, and become more streamlined.
Hubert Palan
Maker
@sgoudie Thank you, Samuel! Great to have you on board! Let us know what we can do to streamline even more!!!
nusu
jared is that you?
Hubert Palan
Maker
@nusususuzu someone asked Winston the same thing at last year's TC Disrupt 😂
Winston
Maker
@nusususuzu this is hilarious. I'm not sure if there's some other SC character i'd rather be, but Jared's not in my top 3. Alas! You're not the first to draw the connection. 😄
Thomas Daly

I've tried everything on the market and ProductBoard is the ONLY one that has stuck. I live in it every day. I've got Zapier zaps sucking in feedback from all over the place, and now with the Feedback Portal they unveiled, I'm able to provide transparency internally without frying non-dev non-designers minds with making them go into Jira (or even Trello I've found is TMI/confusing for people).

Pros:

Best way to ingest customer feedback and map it to features/roadmap.

Cons:

I wish I had the ability to spin up multiple instances of the Feedback Portal (internally facing & public/user facing)

Paul Gordon
Congratulations Hubert! Love the product .. have been using it for a few months now and had a few feature requests which were addressed. The addition of the portal is a great move and something I was thinking I needed for my service only this week so will be checking it out.
Hubert Palan
Maker
@pgordon Thank you for the kind words, Paul! Glad you are seeing progress, we have so much more in the works!
Jake Hoffner

One of my favorite apps in my toolkit.

Pros:

Clean, minimal but highly effective, intercom integration is killer. Transformed our product planning process.

Cons:

No way to manage multiple roadmaps, all products must exist on one "board"

Hubert Palan
Maker
Thank you for the kind words, Jake! We will make the roadmap more customizable and will add the ability to save multiple views, just like we have it on the Feature board. Stay tuned!