Malaz Madani

Mando AI - AI Support that replaces Intercom & Chatbase (for $15)

Democratizing AI support for SMEs. Mando AI handles your customers' queries, anytime, anywhere.

Add a comment

Replies

Best
Malaz Madani

Hello PH Family! 👋

Meet Mando AI 🥳. A smarter, cleaner way to build AI-powered customer experience - PAYG, transparent, fair and no nonsense.

💡 What is Mando?

Mando is an all-in-one AI platform for small and medium businesses.

It helps you launch AI Customer Service Agents, Help Centres, Newsrooms, AI Assistants, and [AI Search (Soon)] for your website —all in one workspace, all under one subscription.

🧠 So, building a clunky RAG might not be hard… but building one that actually works? That’s a different story.

We’ve spent months fine-tuning everything: chunking, retrieval, indexing, and summarisation—just to make sure your AI finds a needle in a haystack, not just random text blurbs.

We tested it on our other business Arageek.com (a publiction with over 25,000 articles and millions of monthly users) and the results were 🔥

That’s the bar we’re setting. It handled complex queries, summarised nuanced topics, and understood context.

With Mando, you can centralize your knowledge into one smart data library; whether it’s a single document, an entire folder, or a full website. Choose exactly what to connect, and link it to any of your AI agents across support, search, or content. It’s seamless, flexible, and fully in your control.

🔥 What you get with Mando

When you sign up today, you unlock 4 apps, and soon will be 5; all ready in minutes:

1. 🤖 AI Customer Service Agent:

Respond, summarise, escalate, and convert—all automatically.

Demo 👉:

Highlights:

  • Sync with Any Data source: Website, docs, Google Drive Notion and other Cloud Services

  • Pick your LLM: OpenAI, Gemini, Claude…

  • Multilingual support, live chat escalation, assign conversations / queries and collaborate with your team.

  • Analytics, detailed analytics, frustration score,

  • Leads collection / Users' managment & Webhook automation

Coming soon: Workflow, Social and chat apps integration with Omni-channel inbox.

2. 📚 AI Powered Help Centre:

Create a smart, searchable support hub.

Demo 👉:

Highlights:

  • AI Editor + No-code customisation

  • AI search

  • Article reactions, rich formatting

  • Performance reports

Coming soon: Smart suggestions, multilingual content

3. 🗞️ Newsroom:

Streamline your company's announcements and updates effortlessly with AI-powered CMS & tools.

Demo 👉:

Highlights:

  • GPT Editor + Image Generation

  • Analytics

  • Coming soon: More Design Customization, Web notifications & Newsletters

4. 🧠 Custom AI Assistants:

Build branded AI agents for support, internal use, or lead-gen... I am mean it has multiple use cases...

Demo 👉:

Highlights:

  • Host on your domain

  • Password Protection

  • Sync with Any Data source: Website, docs, and Cloud Services

  • Lead capture, Analytics + Webhook automation

Coming soon: Stripe/PayPal payment integration

🏛️ Mando Vs. Legacy Platforms?

Legacy Platfroms claim to offer AI—but full adoption means fewer agents, which kills their revenue. That means AI is limited, or overpriced. I mean a major platfrom charges $1 per "resolution". Yep, one dollar… per chat if you want to use their AI solution.

🧪 Mando Vs. Emerging tools?

Not only they over-promise, you’re asked to pay $40+ for just 2,000 conversations only.

But we know a 1M-token costs context window can handle 4K–5K average size conversations. So Why pay more?

💵 Pricing? Simple All-in-One Base Subscription - $15/month

1- Full access to all essential tools including:

  • AI Customer Service Agent

  • Help Centre

  • Newsroom

  • AI Assistants

  • AI Search (Beta) - Selected Users Only

Included usage:

  • 5,000 AI messages or outputs

  • 500 pages for knowledge base or documents

  • 250 MB of storage

  • 50,000 combined views (Help Centre & Newsroom)

  • 1 team seat

  • Comprehensive analytics, chat history, and user management

2. Flexible Pay-as-you-go LLM Usage:

  • Choose your preferred AI provider (OpenAI, Google Gemini, Anthropic, etc.)

  • Additional tokens can be topped up anytime at the official provider’s rates, with no hidden fees or markups

3. Optional Add-ons (pay only for what you need)

  • Human hands-off (escalate complex queries to human agents) – $10/month

  • Custom Domain – $5/month/domain

  • Webhook integration – $10/month

    Coming Soon: Other features like Co-Pilot AI Agent, Ticketing System, Cloud & Data Sync, and Remove Branding are coming soon or available as add-ons

Why You’ll Love It:

  • Transparent monthly costs with no surprises

  • Easy scalability to match your business growth

  • Freedom to choose your AI provider

  • Cost-effective with no contracts

Explore more details and calculate your costs on Mando's pricing page.: https://mando.cx/pricing

We built Mando for teams that care more about outcomes than vanity metrics.

If that’s you:

👉 Check it out

👉 Enjoy the free credit

👉 Leave us feedback

👉 We’d love your support on Product Hunt today!

Nika
Ambassador

I remember this from our LinkedIn convo! 😀🤘

Sawaram Suthar

Wow! This could be a game changer if you people really help companies to replace Intercom and Chatbase. Excited to try and see value.

Malaz Madani

@sawarams AI should be accessible and affordable for every business. Paying a fortune while LLM token costs are just pennies doesn’t add up.

Zdzisław Brodecki

@sawarams  @malaz_whatever I love this approach and mentality. Thank you for it!

Supa Liu

It’s flexible, fast, and puts me in full control of the knowledge my tools rely on. Feels like upgrading your AI from “kind of helpful” to “actually knows what it’s talking about.”

Malaz Madani

@supa_l Exactly!! Thanks for the review 💚

Meziane Hadjadj

Really promising all-in-one AI tool for SMEs.
Congrats Malaz & team

Malaz Madani
@mezianehadjadj Thanks my friend 💚
Saleh Kayyali

Fantastic news @malaz_whatever @omarkhatibco. Congrats on the launch! 🎉

Omar Fulla

Mando AI appears to be an amazing all-in-one solution for business, bringing a much-needed transparency and fairness in customer experience.

I value its focus on a solution that produces measurable outcomes and the freedom to select an LLM.

Zdzisław Brodecki

How does your product detect when to auto-contact a human instead of continuing a talk with the AI? I personally think this is the biggest struggle in current customer service AI products and would love if yours at least somewhat solve it.

Thaer Soukar

Rooting for you, Malaz and Omar! This looks sharp and full of potential. Hope it goes BIIIG!

Ihab Al Mardoud

It's genuinely promising. It's shows tons of potential. The interface is clean, performance is snappy, and the core idea really stands out.

Ali Hachem

The offering is quite interesting and valuable. I will be looking to subscribing for the service.