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Fer Guirao

Live Chat by Landbot - Live chat that combines chatbots with human chat

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We’re proud to announce the new place where humans and our ‘anti-AI’ chatbots meet: the Chat section. It includes features like:

🚀 Bot launcher.

🛠 New filtering options.

🤫 Conversation snoozing.

😍 Emoji/GIF picker.

👤 Advanced user profile management.

Register a free account, discover 'Chats' and share your feedback on this beta version!

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Fer Guirao
Hunter
Hey, PH community! 👋 This is Fer, the Product guy at landbot, and today we're excited to release what we've been working on for the past weeks. There were literally a million things we could've done to make Landbot better - on our road to v3! - but we felt like the old Chat section wasn’t up to scratch. That's why we decided to fully redesign it! Still a beta version but looks like a great starting point! 💪 As you can see in the description, it allows you to do way more things. And the one we're especially proud of is the new Bot Launcher: while most bot software perform the 'human takeover' to send the conversation from a robot to a human, we thought it would make a difference to allow our users to do just the opposite: give the control of the conversation back to the chatbot! Click on the Launcher icon and select any chatbot at any time to finish the conversation on auto-pilot! Please, test it and share your feedback with us: this is a WIP and you are the most important part of it! 🚀 Thanks!
Frank
Nice job here, guys, just created an account, can’t wait to see how this really helps the communication with our users.😉 Which other use cases are the most common for these human-bots interactions?
Cris Villar García
Maker
@fran007 Hey Frank, thanks for the support! Well, usually bot-human interactions are actually that way: from a chatbot that starts the conversation to a human that finishes it (e.g. closing the sale :). With our bot launcher, you can do it backwards: give the control of the conversation back to the chatbot! This is grate if you want to: - Lead scoring/qualification: Landbot asks questions and, when the right answers are triggered, the human takeover gives you the control of the convo. - Support: sometimes a bot can't solve a user's problem, and you need to jump into the conversation to help. After that, why not launching a Survey bot to see if they liked the service? - Any sort of feedback / survey / NPS process: both at the beginning and at the end of the conversation, triggering a landbot can help you automate the info collection, and send it over to any of the apps you already use! Thanks again for your comment!
Jimmy Cowe
Paying customer here! 👋 We absolutely ♥️ Landbot! 👌
Cris Villar García
Maker
@jimmycowe Happy to see you here, Jimmy! 😍😍😍 Feel free to drop any feedback!!
Anna MG
Very awesome product. It's the easiest way I've found to create a chatbot. This chat feature is what we were looking for to engage customers with a personal touch. Bravo team!👏🏻 😊
Fer Guirao
Hunter
@anna_herranz Our team was very excited about this launch, Anna, so thanks for your nice words ❤️
Edgard

I'm very happy with it and use it on 3 clients. Saves us a lot of time.

Pros:

Easy and fun to setup. Very powerfull.

Cons:

Could have more options for layouts

Stephen Simmons

Overall love the product.

Pros:

Easy setup and use. Great integrations. Excellent support.

Cons:

Can be hard to use on mobile device.

orliesaurus
Could you share some real-life use-cases and examples of people impleneting it? I am curious how people use the tool!? Thanks!
Aslam Abbas
Anti-AI chatbots, loved that!
ikennb
no ifs, ands, or bots about it! - Landbot.io is moving the goalpost!
Parisa from Parisa.Consulting

Quite happy with LandBot and excited with their latest developments!

Pros:

Intuitive interface, stellar design and ease of use

Cons:

Would love more pre-built examples/templates

Simon Rowe

Decent application, hoping the Enterprise features will be improved, very slick tool with a beautiful user interface

Pros:

Slick UI, Simple Flow Linking with operator handoff and chat tracking

Cons:

Enterprise versions callbacks are easy to setup but handling multiple variables requires several api calls instead of interrogating JSON

Zhenya Kazaryan
Nice)))
J Lorenzo
Hey everyone how do you connect landbot to a fromcraft form in wordpress ?