Troy McAlpin

Opinions on the #1 disliked tool (Pragmatic Engineer 2025 Survey)

The Pragmatic Engineer 2025 Survey of 3,000+ responses (July 15) finds the most dis-liked tool is...Jira.

My question is do you agree with the author's opinion or do you have other thoughts?

Author's opinion: For as long as I’ve been a dev, I’ve seen fellow developers getting mad at JIRA because it’s slow, clunky, not customizable enough, etc. Another big reason is that we just don’t like being pushed to use it! That “push” has always come from product managers, project managers, or some other kind of manager. But I wonder if the root problem is really with JIRA itself, or whether any project management tool idolized by managers would encounter the same push back? It is rare to find a dev who loves creating and updating tickets, and writing documentation. Those who do tend to develop into PMs or TPMs (Technical Program Managers), and do more of “higher-level”, organizational work, and less of the coding. Perhaps this in turn makes them biased to something like JIRA?

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